Completion Specialist (part-time)

Citrus College; Glendora (CA); On-site; USD 27,000 - 37,000; Part time

Benefits offered by this job

Prorated vacation

Sick leave

Holidays

Job summary

Citrus College in Glendora, CA is seeking a Completion Specialist (part-time) to promote enrollment, retention and completion of students. The role plans and coordinates programs reaching out to potential students, including community outreach and events to improve college readiness.

The ideal candidate will have an associate degree or 60 college units, experience in student services, and proficiency in Microsoft Office, with sensitivity to diverse backgrounds.

Qualifications

• Experience in student services-oriented role at a community college or university.
• Proficiency with Microsoft Office and data entry in ERP systems.

Responsibilities

• Supports student recruitment, completion and retention initiatives.
• Assists students with enrollment and registration.
• Provides information on application procedures, registration, and district policies.
• Maintains electronic records for student contacts while protecting privacy.
• Guides students on class schedules, goals, instructors, and academic progress.
• Prepares informational materials and newsletters.
• Generates statistics on assigned students for assessment.
• Refers students to district resources and community services.
• Helps students connect with Student Life and program activities.
• Coordinates with staff to exchange information and coordinate activities.
• Performs other duties supporting the position's objectives.

Skills

EOPS program experience

Student support in higher education

Banner / ERP data entry

Microsoft Office proficiency

Diversity sensitivity

Education

Associate degree or completion of 60 college-level units

Job description

Position Title

Completion Specialist (part-time)

Recruitment Start Date

09/15/2026

Recruitment End Date

10/20/2026

Salary Range

33

Pay Rate

$2,444.65 - $3,276.06 per month / $28.78 - $38.57 an hour

FLSA Status

Non-Exempt

Benefits

• Prorated vacation, sick leave, and holidays.

General Description/Summary

Promotes the enrollment, retention and completion of students. Plans, coordinates, and implements programs and activities that reach out to potential students using techniques such as speaking to community groups, organizing programs and events to enhance school readiness, and making direct contact with assigned students.

Minimum Qualifications / Education and Experience

• An associate degree, or the completion of at least sixty (60) college-level semester units; or, in the absence of an associate degree, or completion of at least sixty (60) college-level semester units, two years of experience working in a student services-oriented role at a community college or other college/university.

Preferred Qualifications

• Have previous work experience in an EOPS program at a community college.
• Have previous work experience in a student support program in higher education that supports first-generation college students.
• Demonstrates extensive experience entering data into Banner or similar ERP system.
• Demonstrates proficiency in using Microsoft Office applications.
• Demonstrates sensitivity to, understanding of, and ability to work with the diverse academic, socioeconomic, ethnic, religious, disability, gender, gender identity, sexual orientation, immigration status, and cultural backgrounds of community college students, faculty, and staff; and successfully fosters and supports an inclusive educational and work environment.

Essential Duties and Responsibilities

• Performs a variety of specialized duties to support student recruitment, completion and retention.
• Assists students with enrollment and registration.
• Provides information to assigned students regarding application procedures and college registration, facilities, services, and the instructional program. Provides information on district policies and procedures.
• Maintains electronic records for student contacts ensuring privacy of confidential student information.
• Assists in providing guidance, support and assistance to students concerning class schedules, career goals, instructors, and academic progress. Assists students in resolving problems and in communicating effectively with others.
• Assists with preparing informational materials including newsletter articles.
• Prepares and distributes statistics on assigned students and sends to appropriate personnel for assessment.
• Refers assigned students to various district resources, community employment and social service organizations.
• Assists assigned students in navigating college support services and with connecting with Student Life and Leadership Development Program activities.
• Communicate with student services personnel, faculty and student body groups to exchange information and coordinate activities.
• Performs other duties as assigned that support the overall objective of the position.

Knowledge , Skills and Abilities

• Requires knowledge and understanding of Student Equity Plan objectives.
• Requires understanding of, sensitivity to, and respect for the diverse academic, socioeconomic, ethnic, religious, cultural background, disability, and sexual orientation of community college students, faculty, and staff.
• Requires well-developed human relations skills to convey success strategies to students and to coordinate with faculty, coaches, and liaisons.
• Requires well-developed skills with knowledge of applicable word-processing, spreadsheet, and record keeping database applications sufficient to generate reports.
• Requires the ability to independently perform all duties with efficiency and effectiveness.
• Requires the ability to analyze student performance and develop unique plans of action.
• Requires the ability to impart technical and detailed information through one-on-one or group presentations.
• Requires the ability to perform data entry and database management duties or other general record keeping and file maintenance duties.
• Requires the ability to communicate both formally and informally with a wide range of contacts.
• Requires the ability to perform assignments on varying work schedules.

Physical Abilities

• Performs work of a sedentary nature.
• Requires sufficient ambulatory ability to move to various work locations.
• Requires manual hand-eye-arm coordination to use a personal computer.
• Requires the ability to retrieve, lift, push, pull, and carry lightweight materials on an occasional basis.
• Requires sufficient hearing and auditory ability to carry on conversations in one-on-one and small group settings and deliver in-service type presentations.
• Requires near visual acuity to read printed materials.

Working Condition

• Work is performed indoors where minimal safety considerations exist.

Department

EOPS/CARE/CalWORKs

Job Category

Classified

Assignment

Part-Time

Percentage of Time

49%

Months per Year

12 months

Work Days per Week

M-F

Bargaining Unit

Classified

Citrus College Diversity Statement

CITRUS COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER

It is the policy of Citrus College to not discriminate against and to encourage a diversity of applicants based on national origin, religion, age, sex or gender, race, color, medical condition, ancestry, sexual orientation, marital status, physical or mental disability, use of family and medical care leave, genetic information, military or veteran status, gender identity, gender expression, or because they are perceived to have one or more of the preceding characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.