Competitive Intelligence Program Manager

Meta; Santa Fe (NM); On-site; USD 118,000 - 170,000; Full time

Job summary

Meta is seeking a Global Research Operations Program Manager to define and scale global programs, optimize processes, and support a growing team. The role emphasizes data-driven governance, cross-functional partnerships, and AI-enabled productivity across vendor sourcing, privacy, and legal domains.

You will influence program roadmaps, manage end-to-end initiatives, and collaborate with stakeholders worldwide to strengthen the competitive data landscape and strategic decision-making.

Qualifications

• 6+ years in program or project management with vendor management or operations focus.
• 2+ years managing cross-functional data projects (3P data source integration).
• Experience with data modeling and project tracking; proficient with Excel/Sheets and Slides.
• Experience establishing programs and leading them end-to-end at scale.
• Strong relationships with peers and senior stakeholders across locations.
• Ability to communicate with data to drive change.

Responsibilities

• Partner with Sourcing and Privacy teams to manage data contracts and renewals.
• Identify efficiency opportunities; expand data coverage and optimize vendor relationships.
• Guide vendor governance and negotiate pricing and terms.
• Define program roadmaps; provide updates and manage risks and commitments.
• Collaborate on internal processes, templates, and documentation improvements.
• Drive strategic initiatives to improve team efficiency and impact.
• Integrate AI into workflows to boost productivity, innovation, and quality.

Skills

Vendor management

Cross-functional data projects

Data modeling

Program end-to-end leadership

Stakeholder relationship building

Data-driven communication

Education

Bachelor's degree

Tools

SQL

Excel/Sheets

PowerPoint/Slides

Job description

Summary

Global Research Operations (GRO) Program Managers build and scale global research programs to strengthen the impact of our research teams. We drive efficiency, cultivate relationships, increase knowledge sharing, and build capacity within our organization to enable our stakeholders to do their most impactful work. In this role, you will define, establish, and maintain global operational and team-wide programs and create, manage, and scale processes that support a growing team. You'll draw on a full range of organizational and interpersonal skills to help our team operate effectively and deliver high-impact work.The Competitive Intelligence Program Manager supports strategic initiatives in partnership with cross-functional groups (e.g., Sourcing, Privacy, and Legal) to coordinate the acquisition and maintenance of external data sources. We are looking for a systems thinker who works in an AI-native way, and who can provide strategic program direction, support operational excellence, guide the data sourcing process, and build strong cross-functional partnerships that advance our vendor portfolio and governance posture. This position helps fill strategic gaps in the competitive data landscape, deepening the team's shared understanding of the product landscape, including trends, players, technologies, and underlying dynamics.

Required Skills

Competitive Intelligence Program Manager Responsibilities:

1. Partner with Meta Sourcing and the Privacy teams to complete new data contracts and renewals, bringing agreements to completion in a timely fashion while ensuring compliance requirements are met
2. Identify opportunities to improve process efficiency, and propose approaches that expand data coverage and realize more value from existing vendor relationships
3. Guide vendor management best practices and governance by building strong working relationships with current and prospective vendors, and support negotiation of pricing decisions and sensitive terms
4. Define clear program roadmaps, share frequent program updates, surface and communicate risks and adjustments, and ensure commitments are delivered
5. Partner with stakeholders on internal processes, templates, and guidelines that improve team optimization and documentation
6. Define and manage strategic initiatives that improve team efficiency and impact, and establish the operational systems that support them
7. Work in an AI-native way by integrating AI into your workflows to support productivity, innovation, and quality, adapting to new technologies and sharing best practices to support team-wide AI adoption
8. Serve as a connection point to the Global Research Ops team, adopting new processes and best practices where relevant and collaborating on programs specific to the team's needs

Minimum Qualifications

1. 6+ years of experience in program or project management, with a focus on vendor management or business operations
2. 2+ years of experience managing cross functional data projects (3P data source integration) in a corporate or similar role
3. Experience in data modeling, project tracking, including advanced proficiency with Excel/Sheets, PowerPoint/Slides
4. Experience with establishing programs and leading them end-to-end while scaling for growth
5. Experience building relationships with peers and senior stakeholders, and collaborating with cross-functional teams across multiple locations
6. Experience communicating with data to drive change
7. Experience managing competing priorities and shifting requirements independently, and resolving operational problems as they surface

Preferred Qualifications

1. Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
2. Experience with data extraction tools such as SQL, and experience with data modeling and reporting in Excel/Sheets and PowerPoint/Slides
3. Experience integrating AI tools and workflows to redesign processes with measurable outcomes (e.g. efficiency gains, quality improvements), including ongoing AI skill development such as prompt/context engineering or agent orchestration
4. Experience with data privacy considerations in the consumer internet space, including social, communications, media, and/or entertainment verticals
5. Experience communicating with leadership and contributing to product decisions
6. Currently has, or is in the process of obtaining, a Bachelor's degree in business, marketing, analytics, or a related field (or equivalent practical experience)
7. Experience in full lifecycle vendor management, competitive intelligence, or business operations

Public Compensation

$118,000/year to $170,000/year + bonus + equity + benefits

Industry

Internet

Equal Opportunity

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].