Compensation Technician

Ifas-LLC; Charleston (SC); On-site; USD 54,000 - 68,000; Full time

Job summary

The U.S. Department of State, Charleston Office, is seeking a Compensation Technician to perform payroll processing, T&A reporting, and benefits actions for Foreign Service and Civil Service staff.

This in-office role supports both domestic and overseas posts in a complex payroll environment. Responsibilities include time and attendance processing, pay action research, and year-to-date adjustments, with strong emphasis on accuracy and timely delivery.

Qualifications

• Senior level experience in management, budget, program analysis, procurement, personnel management, auditing or inspecting.
• Requires strong multi-tasking, customer service, analytical and organizational skills, plus excellent verbal and written communication.
• Experience with payroll/financial operations in high-volume environments and attention to detail.

Responsibilities

• Process Time & Attendance reporting and payroll calculations across multiple systems.
• Research, analyze, and process pay actions under Benefits and related programs.
• Support reporting measures such as T&A, payroll adjustments and year-to-date corrections.
• Verify personnel actions for overseas posts and domestic bureaus for compliance.
• Respond to employee payroll questions and help resolve issues.

Skills

Multi-tasking

Customer service

Analytical

Organizational skills

Oral & written communication

MS Excel

MS Word

Payroll experience

Tools

CAPPS

MS Excel

MS Word

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

** Charleston, SC, US

2 days ago Requisition ID: 2151

Salary Range: $54,145.00 To $67,682.00 Annually

Essential Job Functions:

The U.S. Department of State (DoS), The Bureau of the Comptroller and Global Financial Services, Charleston has a requirement for a Compensation Technician in the Office of Global Compensation. The Compensation Technician position will be responsible for payroll processing, analysis, auditing and monitoring of payroll in the office of American Pay Processing (CGFS/GC/PPR/AMP).

Global Compensation Overview: Global Compensation provides compensation services to U.S. Foreign Service employees, Department of State Civil Service employees and Locally Employed (LE) staff. They provide both American and LE Staff payroll services for U.S. Agencies Overseas and Annuity services for Foreign Service Retirees. With locations in Charleston, South Carolina and Bangkok, Thailand, Global Compensation manages one of the most complex compensation environments in the world, providing compensation services in 180 countries and 140 currencies. Services include time and attendance, payroll, annuity payments, customer support, withholding, benefits, record keeping and reporting for our employees working domestically and overseas at our Embassies and Missions. Global Compensation’s primary goal is to provide world-class compensation services to its customers.

Pay Processing (PPR): Provides compensation services to U.S. Foreign Service, Department of State Civil Service and Foreign Service Retirees. We also provide American payroll services for U.S. Agencies Overseas. AMP manages a diverse foreign affairs payroll environment, providing our services to our Civil and Senior Executive Service employees domestically, U.S. Foreign Service employees in the U.S., and overseas, and Annuity services to Foreign Service Retirees. Our services include time and attendance, payroll, annuity payments, customer support, withholding, benefits, record keeping and reporting for our employees and Annuitants. Our primary goal is to provide world-class compensation services to our customers.

Interested in Applying? I have a few preliminary questions

• Do you enjoy thinking outside the box?
• Do you like collaborating with a team?
• Do you like helping people?

If you answered yes to any of these, keep reading on.

Job Responsibilities

The Compensation Technicians primary responsibilities are T&A reporting (bi-monthly), pay calculation, individual leave accounts, allotments of pay, and other individual pay matters for those paid under local compensation plans at serviced-posts. Specific Duties include, but are not limited to the following:

• Responsible for accuracy of calculating and processing Time and Attendance into various proprietary financial systems, ensuring timeliness and accuracy of information. This includes working accounts by organization or country code by processing a variety of transactions which affect pay, leave, taxes, benefits and other deductions.
• Receive, research, analyze, and process pay actions under Benefits such as, but not limited to: Federal Levies, Childcare Subsidy Inquiry, (FEHB) Federal Employee Health Benefits, General Inquiry – Benefits, Historical, Life Insurance Adjustments, Life Insurance Certification, (MFO) Multi-Force Organization, Military Leave, Military Reservist Differential, NAF Retirement Plan, Overpayment – Benefits, Overpayment Response – Benefits, Overpayment W-2 correction, Parking Benefit, Recruitment Bonuses, (RITA) Relocation Incentive Transfer Allowance, Student Loan Inquiry, Supplemental – Benefits, T&A Processing, T&A Processing – Manual Submission, TSP Adjustment (Thrift Savings Plan), TSP Deduction/Change (Thrift Savings Plan), TSP Loans/Withdrawals (Thrift Savings Plan), USUN Housing, Workers Compensation and Year-to-Date Adjustments, etc…
• As needed, the following Benefits Reporting measures may be required: T&A Report Monitoring, Employee Not Paid Report, SCALP Report, Military Leave Report, Financial Institutions Updates, Retirement Code Change Report, Leave without Pay Report, TSP Error Report, Automated Adjustment Report, T&A Correction Errors by Org Code, Calculations Exception and Paid in Full Report.
• Receive, research, analyze, and process pay actions under Entry on Board such as, but not limited to: Advance of Salary, Change of Address, Check Cancellations, City Tax Withholding Request, Direct Deposit/Allotments, EFT Rejects/Returns, Employee E-mail Address, Employment Verification, Federal Tax Adjustment, Federal Tax Withholding Change, General Inquiry – Entry on Board, Health Benefits Supplementals, Historical, New Hire (Direct Hire; FMA (Family Member Appointment; Other Agency; PCS); Overpayment & Overpayment Response – Entry Onboard, Reemployed Annuitant, State Domicile Change, State Tax Letter, State Tax/Wage City Tax Adjustment, State Tax Withholding Change, Supplemental – Entry on Board, T&A Processing & Manual Submission, Transfer of Leave (on-boarding) Year-to-Date Adjustment – Entry on Board.
• As needed, the following Entry on Board Reporting measures may be required: T&A Report Monitoring, Employee Not Paid Report, SCALP Report, EFT Reject Report; Automated Adjustment Report, T&A Correction Errors by Org Code and Calculations Exception.
• Verifies the validity of personnel actions and personal service contracts/agreements prepared by serviced Embassies, rejecting those who are not properly completed or in accord with existing personnel law, regulation and advises post personnel offices of the deficiencies and corrections needed to effect the action.
• Answers questions from employees regarding payroll matters (pay, deductions and related matters).
• Audits, analyzes and reconciles reports or accounts, and as necessary, makes adjustments which are largely retroactive in nature. More difficult adjustments may require extensive record searches and involve correction of accounts.
• Perform manual calculations when deemed necessary to verify year-to-date adjustments and corrections when the calculations cannot be performed through the automated payroll system, CAPPS and or other financial systems as required.
• Research, correct and determine the cause of erroneous payments and timely clearing of domestic and overseas T&A rejects.
• Prepares reports on various aspects of the payroll cycle, as requested by DoS.
• Supports project based work on an as needed basis.

Skills:

Preferred skills:

• Must possess superior multi-tasking, customer service, analytical, organizational, oral, and written communication skills.
• Requires experience with computer-based applications including word-processing, spreadsheets, and database management systems. MS Excel and MS Word experience at an intermediate level is required.
• Must have payroll and/or financial experience working in high volume work environments
• Requires a strong attention to detail and analytical problem-solving skills

Our most Successful Employees in this Position Demonstrate:

• Drive
• Research Oriented

Qualifications:

Senior level experience in any of the following is preferred but not required: management, budget, program analysis, procurement, personnel management, auditing, or inspecting with significant experience reviewing foreign affairs operations. The Management Analyst V will provide senior level business process analysis and management analysis services to overseas posts and domestic bureaus. Provide workflow analysis, re-engineering, procedures development, project management, resource management, cost analysis, personnel management, budget analysis, auditing or inspecting. Once a problem or project is defined the management analyst researches relevant facts and information conducts interviews, compiles results, prepares documentation that supports a recommended course of action and prepares supporting material, such as flow charts, graphs, tables or spreadsheets. Develops new or revises procedures, techniques, schedules, work assignments and steps to achieve a recommended solution. The level of support is based on the experience of the analyst and the scope of the problems or projects defined.

Work Schedule:

The employee will work an 8-hour shift between the hours of 6:15 am to 6:00 pm with a non-compensated lunch (See your Project Manager for work schedule and department policies). Additional hours may be required and must be authorized by your Project Manager and DoS Management. This is an in-office position and requires five days a week on site.

**Please note: a Secret Clearance is required for this position or be eligible to receive a secret clearance.