Compassionate Pharmacy Technician: Patient Care & Accuracy

Kroger Co.; Grand Junction (CO); On-site; USD 30,000 - 32,000; Full time

Job summary

Kroger Co. is hiring a Pharmacy Clerk to provide exceptional customer service and support in a health-focused environment. You will assist pharmacists, manage inventory, process billing, and ensure HIPAA compliance while maintaining a safe and clean workspace.

The role requires 18+ years old, a high school diploma or GED, and the ability to handle confidential information. The position involves fast-paced work and interaction with customers and team members.

Qualifications

• High School Diploma or GED required.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.

Responsibilities

• Provide exceptional customer service and support to customers and team members.
• Comply with all local, state, and federal regulations including health code requirements.
• Understand and perform ordering with primary and secondary wholesalers.
• Operate and follow guidelines for medication, device, and supply inventory and ordering.
• Maintain clean, organized workstations and customer waiting areas.
• Assist in billing procedures to ensure value for customers and company.
• Answer phones, triage inquiries, and route questions appropriately.
• Follow cashier policies including electronic payments and cash handling to prevent loss.
• Assist pharmacists in responsibilities that do not require professional judgement.
• Adhere to HIPAA regulations and company policies on patient privacy.
• Support health and wellness initiatives across the company.
• Handle legend orders and central fill deliveries as needed.
• Work cooperatively in fast-paced, sometimes stressful environments.
• Manage conflicts calmly and professionally.
• Demonstrate honesty and integrity with customer and business information.

Skills

Customer service

HIPAA compliance

Attention to detail

Education

High School Diploma or GED

Job description

Kroger Co. is hiring a Pharmacy Clerk to provide exceptional customer service and support in a health-focused environment. You will assist pharmacists, manage inventory, process billing, and ensure HIPAA compliance while maintaining a safe and clean workspace.

The role requires 18+ years old, a high school diploma or GED, and the ability to handle confidential information. The position involves fast-paced work and interaction with customers and team members.