Compassionate Pet Care & Booking Specialist

Adoring Pet Funeral Home & Cremation Services; Detroit (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Flexible Scheduling

Job summary

Adoring Pet Funeral Home & Cremation Services seeks a Client Care Specialist to provide compassionate support to families and veterinary clinics. This full-time position involves answering calls, coordinating pet aftercare services, and ensuring high-quality client interactions during emotionally sensitive moments.

Qualifications

• Exceptional listening skills and ability to communicate compassionately.
• Detail-oriented with strong organizational habits.
• Comfort working under pressure in sensitive situations.

Responsibilities

• Respond to calls from families in distress and coordinate services.
• Provide informative guidance on services offered.
• Achieve conversion goals through professional engagement.

Skills

Empathy

Communication

Organizational skills

Active listening

Education

High School Diploma

Job description

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