Compassionate Patient Dining Associate

Hartford HealthCare; New Britain (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

Hartford HealthCare is seeking a Food Service Assistant to support patient meal service on assigned units at The Hospital of Central Connecticut in New Britain. You will assemble trays, deliver meals, and assist with special dietary requests to ensure patient satisfaction.

The role requires English proficiency, basic math, and ability to operate the ADT system, with collaboration to meet diet prescriptions. Shift: 3.5 twelve-hour shifts per week, 7:00am–7:00pm.

Qualifications

• Must be able to read and speak English.
• Ability to add, subtract, multiply, and divide in all units of measure.
• Possesses necessary skills to effectively operate hospital’s ADT system and other computer-based systems, which manage patient-care records.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to apply common sense understanding to carry out instructions furnished in written, or oral form.

Responsibilities

• Responsible for patient food service on assigned units including menu selections, tray assembly, tray delivery and pick up, stocking patients’ units where needed, and fulfills special requests in-between meal food delivery.
• Responsible for maintaining accurate and current information for each patient on their assigned unit. Conducts patient food service including menu selections, tray assembly, tray delivery and pick up, stocking units where needed, and fulfills special requests in-between meal food delivery.
• Takes patients menu selections prior to meal service while complying with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Interacts with Nursing to ensure patients’ diet prescriptions are accurate, and patients’ food needs are met.
• After trays are passed, completes rounding to check on patients and address any additional needs. Retrieves trays from patients once meal is done.
• May assist dietitian with monitoring of patients who are NPO, on liquid diets or have a calorie count ordered.
• Communicates any patient related problems/concerns to appropriate personnel, in a timely manner following departmental procedures.
• Participates and attends departmental meetings and staff development programs, as appropriate.
• Perform other related duties as required

Skills

English proficiency

Customer service

Math skills

Education

High School Diploma or GED

Tools

ADT system

Job description

Hartford HealthCare is seeking a Food Service Assistant to support patient meal service on assigned units at The Hospital of Central Connecticut in New Britain. You will assemble trays, deliver meals, and assist with special dietary requests to ensure patient satisfaction.

The role requires English proficiency, basic math, and ability to operate the ADT system, with collaboration to meet diet prescriptions. Shift: 3.5 twelve-hour shifts per week, 7:00am–7:00pm.