Compassionate Patient Care Navigator

Myincontrol; Town of Canandaigua (NY); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with match

Job summary

Planned Parenthood of Central and Western New York (PPCWNY) seeks a dedicated Patient Care Specialist in Canandaigua, NY. The role involves greeting patients, coordinating intake, and supporting health center operations to ensure prompt, confidential service with respect and compassion.

The position requires handling sensitive information, accurate data entry in EHR, and collaboration with clinicians to provide care and counseling.

Qualifications

• High School Diploma or GED preferred.
• Medical Assistant certification desired.
• 2-4 years of experience in a clinical role.
• Ability to travel to all agency locations as assigned.

Responsibilities

• Greet patients and manage intake per policy.
• Record data in Electronic Health Record including vital signs.
• Perform routine tests and assist clinician in exam room.
• Assist with patient education on reproductive health and birth control.

Skills

Customer service

Communication skills

Multitasking

Microsoft Office

Electronic Health Records

Data privacy

Bilingual

Phreesia

Education

High School Diploma or GED

Tools

Phreesia

EHR systems

Job description

Planned Parenthood of Central and Western New York (PPCWNY) seeks a dedicated Patient Care Specialist in Canandaigua, NY. The role involves greeting patients, coordinating intake, and supporting health center operations to ensure prompt, confidential service with respect and compassion.

The position requires handling sensitive information, accurate data entry in EHR, and collaboration with clinicians to provide care and counseling.