Compassionate Patient Access Specialist

Memorial Hermann Health System; Sugar Land (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Memorial Hermann Health System in Sugar Land, TX is seeking a Patient Access/Appointment Clerk to schedule patient appointments, verify eligibility, and post payments. The shift is Wednesday–Saturday, 7:00 am–7:00 pm.

Requires a high school diploma or GED and two years of hospital or customer service experience, plus strong typing and multitasking abilities. You will ensure medical necessity compliance and communicate effectively with patients and staff.

Qualifications

• Two years of experience in a hospital or customer service setting.
• Proficient typing and keyboarding skills.
• Ability to multi-task and manage information accurately.

Responsibilities

• Schedules patient appointments and enters information in the computer system accurately.
• Obtains demographic, insurance and financial information from patient or guarantor.
• Verifies insurance eligibility and benefits and ensures required notifications are completed.
• Posts payments in the system and generates receipts for patients.
• Explains forms to patients and obtains necessary signatures.
• Ensures medical necessity compliance by collecting data and communicating with patients.

Skills

Experience in hospital

Customer service skills

Typing proficiency

multitasking

Education

High school diploma or GED

Job description

Memorial Hermann Health System in Sugar Land, TX is seeking a Patient Access/Appointment Clerk to schedule patient appointments, verify eligibility, and post payments. The shift is Wednesday–Saturday, 7:00 am–7:00 pm.

Requires a high school diploma or GED and two years of hospital or customer service experience, plus strong typing and multitasking abilities. You will ensure medical necessity compliance and communicate effectively with patients and staff.