Compassionate Medical Front Desk Coordinator

Cleanslate Centers Inc; Anderson (IN); On-site; USD 21,000 - 28,000; Full time

Job summary

CleanSlate Centers in Anderson, IN is seeking a Medical Receptionist to be the first point of contact for patients and visitors, setting a welcoming tone. You will manage front desk operations, patient check-ins, and scheduling, supporting smooth daily flow and care coordination.

The role requires a High School Diploma, 1+ year in a fast-paced medical office, and strong communication and organizational skills.

Qualifications

• High school diploma required.
• Associate degree preferred.
• 1+ year of experience in a fast-paced medical office.
• Customer service and/or healthcare experience strongly preferred.
• Proficient with EMRs, Microsoft Office, and phone systems.

Responsibilities

• Greet patients with warmth, compassion, and professionalism.
• Confirm and update insurance and demographic details at each visit.
• Schedule and coordinate provider appointments, adjusting as needed.
• Assist patients who missed appointments to encourage treatment continuity.
• Handle prior authorizations and explain patient financial responsibilities.
• Distribute, verify, and scan forms, including handbooks and intake documents.
• Collect co-pays and process payments; set up payment plans when needed.
• Maintain a clean, organized front office and uphold patient confidentiality.
• Provide courteous, effective communication by phone and in person.
• Participate in team huddles and contribute to a supportive work environment.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Education

High School Diploma

Associate degree (preferred)

Tools

EMR software

Microsoft Office

Phone systems

Job description

CleanSlate Centers in Anderson, IN is seeking a Medical Receptionist to be the first point of contact for patients and visitors, setting a welcoming tone. You will manage front desk operations, patient check-ins, and scheduling, supporting smooth daily flow and care coordination.

The role requires a High School Diploma, 1+ year in a fast-paced medical office, and strong communication and organizational skills.