Compassionate Medical Assistant - Patient Care & Support

St. Luke's University Health Network; Allentown (Lehigh County); On-site; USD 34,000 - 42,000; Full time

Job summary

St. Luke’s University Health Network in Allentown, PA is seeking a Certified Medical Assistant to support a practice. The MA collaborates with clinicians to deliver patient-focused care and maintain clinic flow.

Responsibilities include preparing patients, taking vital signs, updating meds and allergies, assisting with injections, and coordinating with the care team on orders and follow-ups. The role emphasizes quality, safety, and compassionate service.

Qualifications

• High School diploma or equivalent required.
• Graduates of accredited Medical Assistant programs are preferred.
• Current CMA certification is required.

Responsibilities

• Pre-visit planning by reviewing patient records and coordinating tests.
• Prepare patients for examinations including vital signs and history updates.
• Assist with specimen collection and basic nursing tasks per protocol.
• Maintain exam rooms and inventory; clean and sterilize equipment.
• Coordinate with care team on discharge instructions and follow-up care.
• Assist with admin tasks like check-in/check-out and charting.
• Dispose of biohazardous waste per protocol.
• Log vaccine temperatures and manage supplies.
• Suggest process improvements to practice managers.
• Support quality improvement initiatives.

Skills

Customer service

Communication

Teamwork

Organizational skills

Education

High School Diploma or equivalent

Certified Medical Assistant (CMA)

Tools

EHR systems

Medical software

Job description

St. Luke’s University Health Network in Allentown, PA is seeking a Certified Medical Assistant to support a practice. The MA collaborates with clinicians to deliver patient-focused care and maintain clinic flow.

Responsibilities include preparing patients, taking vital signs, updating meds and allergies, assisting with injections, and coordinating with the care team on orders and follow-ups. The role emphasizes quality, safety, and compassionate service.