Compassionate Medical Assistant & Patient Care Specialist

Lifespan; Faunce Corner (MA); On-site; USD 25,000 - 41,000; Full time

Job summary

Brown University Health is seeking a Medical Assistant to support clinical operations in a busy physician practice in Fall River, MA. You will room patients, take vital signs, document histories, and assist providers with procedures while maintaining excellent patient service.

The role requires accuracy in EMR entries, experience with Office tools, and Basic Life Support certification. Work hours are typically Monday to Friday, 8:00 AM to 4:30 PM, in-office position.

Qualifications

• Strong customer service excellence expected.
• Excellent communication and interpersonal skills required.
• Experience with EMR strongly preferred (EPIC preferred but not required).
• Experience with Microsoft Office, Word, Excel, and Outlook preferred.

Responsibilities

• Assist providers in delivering world class care to patients.
• Provide a high level of customer service to all patients of the practice.
• Room patients and prepare for the provider visit.
• Take vital signs and record into EMR with accuracy.
• Record patient history, chief complaint, and medications in EMR.
• Obtain consents and forms for visit types as needed.
• Assist with in-office testing and EKGs and perform controls.
• Support providers during in-office procedures.
• Label specimens per BHMG policy and chaperone as required.
• Administer vaccines and medications as ordered by providers.
• Follow relevant care management workflows and manage supplies.
• Handle calls, triage, and route inquiries effectively.

Skills

Customer service

Communication

Team collaboration

Phone handling

Education

High School Diploma

Medical Assistant program

Tools

EPIC EMR

Microsoft Office

Excel

Outlook

Job description

Brown University Health is seeking a Medical Assistant to support clinical operations in a busy physician practice in Fall River, MA. You will room patients, take vital signs, document histories, and assist providers with procedures while maintaining excellent patient service.

The role requires accuracy in EMR entries, experience with Office tools, and Basic Life Support certification. Work hours are typically Monday to Friday, 8:00 AM to 4:30 PM, in-office position.