Compassionate Medical Assistant & Patient Care Specialist

AIDS Healthcare Foundation; Cleveland (OH); On-site; USD 36,000 - 50,000; Full time

Job summary

AIDS Healthcare Foundation is seeking a Patient Care Specialist 2 to greet patients, schedule appointments, and support ADAP and Ryan White program processes. You will collect medical histories, take vitals, and document health information in the EMR while coordinating referrals and ensuring timely follow-ups.

Applicants should have Medical Assistant certification and CPR certification; national certification is a plus.

Qualifications

• Medical Assistant certification or diploma; CPR certification required.
• National certification preferred but not required.

Responsibilities

• Greet patients courteously and provide friendly service.
• Schedule appointments and assist with client needs.
• Conduct patient intake interviews and collect medical history.
• Take patient vitals and document health concerns.
• Process referrals and obtain specialist consults; enter data into EMR.
• Monitor referral status and follow up with patients to improve adherence.

Skills

Patient communication

Appointment scheduling

Medical history collection

Vital signs

Referral coordination

EMR documentation

Education

Medical Assistant certification

CPR Certification

Tools

EMR system

Job description

AIDS Healthcare Foundation is seeking a Patient Care Specialist 2 to greet patients, schedule appointments, and support ADAP and Ryan White program processes. You will collect medical histories, take vitals, and document health information in the EMR while coordinating referrals and ensuring timely follow-ups.

Applicants should have Medical Assistant certification and CPR certification; national certification is a plus.