Compassionate Medical Assistant — Patient Care Leader

Ochsner Health; Covington (LA); On-site; USD 34,000 - 42,000; Full time

Job summary

Ochsner Health in Covington, LA seeks a Medical Assistant to support patients and providers in person, by phone, and electronically under supervision. You will assist during visits, document important information, and help with patient registration, ensuring quality service and privacy.

The ideal candidate has a high school diploma or GED, training as a medical assistant (preferred), and BLS certification. This role requires strong communication and interpersonal skills and a patient‑centered

Qualifications

• BLS certification required (American Heart Association)
• High school diploma or GED required
• Formal medical assistant training preferred

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Handles other duties as assigned effectively and efficiently.
• Meets the procedures of the Department of Transportation Workplace Drug and Alcohol Testing Programs if working in an occupational health clinic.
• Adapts behavior to the specific patient population, including respect for privacy and communication style.
• Performs other duties as assigned.
• Complies with all policies and standards.

Skills

Clinical knowledge

Computer skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Education

High School Diploma/GED or equivalent

Medical Assistant training program (preferred)

Job description

Ochsner Health in Covington, LA seeks a Medical Assistant to support patients and providers in person, by phone, and electronically under supervision. You will assist during visits, document important information, and help with patient registration, ensuring quality service and privacy.

The ideal candidate has a high school diploma or GED, training as a medical assistant (preferred), and BLS certification. This role requires strong communication and interpersonal skills and a patient‑centered