Compassionate Medical Assistant | Patient Care & Clinic Support

CommonSpirit Health; Redding (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Mercy Medical Center Redding is seeking a dedicated Medical Assistant to support patients and the clinical team. You will proactively prepare patient charts and ensure all information is current for those seen in our facility.

In this outpatient setting, you will help manage patient flow with on-site physicians, deliver courteous service, and demonstrate empathy, active listening, and a professional greeting.

Qualifications

• High School Diploma or GED required.
• Formal Medical Assistant program completed.
• One year MA experience in outpatient or OB setting, or MA certificate with recent experience.
• Basic Life Support (BLS) certification required.

Responsibilities

• Provides excellent customer service.
• Follows clinic audit tools for patient care.
• Maintains eye contact and friendly demeanor with patients.
• Demonstrates active listening and empathy in interactions.
• Uses scripted greeting when assisting patients.
• Proactively prepares patient charts and ensures information is current.
• Manages patient flow with on-site physicians.

Skills

Customer service

Active listening

Empathy

Communication

Greeting script

Education

High School Diploma or GED

Medical Assistant program

BLS certification

Job description

Mercy Medical Center Redding is seeking a dedicated Medical Assistant to support patients and the clinical team. You will proactively prepare patient charts and ensure all information is current for those seen in our facility.

In this outpatient setting, you will help manage patient flow with on-site physicians, deliver courteous service, and demonstrate empathy, active listening, and a professional greeting.