Compassionate Guest Advocate

Bishop Dudley Hospitality House; Sioux Falls (SD); Vor Ort; USD 32.000 - 52.000; Vollzeit

Zusammenfassung

Bishop Dudley Hospitality House in Sioux Falls seeks a Client Advocate to provide services and support to guests living at the facility. You will work with staff to maintain a clean, safe, and inviting environment.

Responsibilities include delivering friendly customer service, assisting guests with resources like laundry, showers, meals, and computer or phone usage, and engaging guests to understand their needs.

Qualifikationen

• Understanding and working knowledge of common office software (MS Office, web apps).
• Effective communication and listening with a calm, neutral demeanor.
• Ability to work with a wide range of individuals from diverse backgrounds.
• Prioritizing tasks, meeting deadlines, and following through independently.

Aufgaben

• Provide friendly customer service and assist guests with resources.
• Engage guests to understand needs, challenges, and goals with compassion.
• Support activities, volunteers, and community projects.
• Conduct safety checks and report maintenance or safety concerns.
• Work with staff to maintain a clean, safe, and welcoming environment.

Kenntnisse

Customer service

Communication skills

Conflict resolution

Teamwork

Multitasking

Jobbeschreibung

Bishop Dudley Hospitality House in Sioux Falls seeks a Client Advocate to provide services and support to guests living at the facility. You will work with staff to maintain a clean, safe, and inviting environment.

Responsibilities include delivering friendly customer service, assisting guests with resources like laundry, showers, meals, and computer or phone usage, and engaging guests to understand their needs.