Compassionate Funeral Services Consultant

Foresthillspalmcityflorida; Saginaw (MI); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Life insurance

AD&D

STD insurance

Tuition reimbursement

Paid training period

Anniversary award

Career advancement program

Everstory Cares – EAP

Legend Award Program

Funeral & cemetery benefits

Employee referral bonus

401k with company match

Job summary

Everstory Partners in Saginaw, MI is seeking a Sales Counselor to guide individuals and families through funeral and cemetery product choices. You will build a robust pipeline via inbound/outbound channels and community outreach, while managing relationships and follow-ups in HubSpot.

You will earn uncapped commissions or a guaranteed minimum hourly rate with paid training. This full-time role requires a valid driver's license and occasional evening/weekend work to meet families' needs.

Qualifications

• High School Diploma or equivalent required.
• Bilingual or multilingual proficiency valued (Spanish, Chinese, Tagalog, Vietnamese, or Arabic).
• 1 year of sales experience or related relationship-based roles preferred.
• Experience with CRM software (HubSpot, Salesforce, Microsoft Dynamics) preferred.
• Comfortable with commission-based, performance-driven environment.
• Strong sales communication, relationship-building, negotiation, and customer service skills.
• Ability to manage multiple leads and appointments.
• Valid driver’s license and access to a personal vehicle; mileage reimbursement.
• Willingness to work evenings, weekends, and holidays as needed.
• Must obtain state licenses within 60 days as required.

Responsibilities

• Meet with individuals and families to understand needs and recommend products.
• Sell pre-need and at-need funeral services, cemetery property, memorial products.
• Build and maintain a pipeline through lead generation, referrals, networking, outreach.
• Respond to inbound leads and walk-ins; follow up with prospects.
• Develop long-term relationships with customers and community.
• Explain products, pricing, options clearly and compassionately.
• Guide customers through purchasing decisions and complete sales contracts.
• Use HubSpot to manage leads, appointments, and sales opportunities.
• Attend funeral and memorial services as appropriate to support families.
• Participate in community events and offsite appointments.
• Partner with funeral home, cemetery, operations, and location leadership teams.

Skills

Sales communication

Relationship-building

Negotiation

Consultative selling

Customer service

Time management

Bilingual proficiency

Education

High School Diploma or equivalent

Tools

HubSpot

Salesforce

Microsoft Dynamics

Job description

Everstory Partners in Saginaw, MI is seeking a Sales Counselor to guide individuals and families through funeral and cemetery product choices. You will build a robust pipeline via inbound/outbound channels and community outreach, while managing relationships and follow-ups in HubSpot.

You will earn uncapped commissions or a guaranteed minimum hourly rate with paid training. This full-time role requires a valid driver's license and occasional evening/weekend work to meet families' needs.