Compassionate Funeral Services Assistant: Client Care

sci; Arlington (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

sci in Arlington, TX seeks a Funeral Services Assistant to provide clerical and administrative support for funeral operations. You will greet client families, answer questions, schedule services, and assist on ceremonies with compassion and discretion.

Responsibilities include preparing services, handling flowers, assisting remains, driving vehicles when needed, and supporting visitations. A high school diploma and customer service experience are preferred; valid driver's license required.

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required.

Responsibilities

• Prepares for services, including floral arrangements, chairs, caskets, urns, photos and keepsakes; ensures proper care and storage.
• Prepares documents related to services, cremations, maintenance as directed.
• Assists with preparation of remains including dressing and lifting, or operation of crematory as allowed by law.
• Performs office duties: phones, fax, computer, multi-line system, debit machine, typewriter, postage meter, scale, stereo/video.
• Run errands for floral delivery and supplies.
• Serves as usher and may park cars or transport families.
• Drives funeral home vehicles for services and pick ups.
• Ensures refreshments are available where allowed by law.
• Assist with visitations, memorials, and funeral services; set up and dressing of remains.

Skills

Communication skills

Customer service

Team player

Education

High school diploma or equivalent

Tools

MS Office

Databases

Job description

sci in Arlington, TX seeks a Funeral Services Assistant to provide clerical and administrative support for funeral operations. You will greet client families, answer questions, schedule services, and assist on ceremonies with compassion and discretion.

Responsibilities include preparing services, handling flowers, assisting remains, driving vehicles when needed, and supporting visitations. A high school diploma and customer service experience are preferred; valid driver's license required.