Compassionate Care Transport Driver (Nights/Weekends)

RIDE CARE INC; Norman (OK); On-site; USD 17,000 - 28,000; Full time

Job summary

Ride Care Inc. is seeking a Transport Driver responsible for moving clients to care facilities and other approved destinations in a mental health setting.

You will serve as the primary in-person representative, delivering excellent customer service to facility staff, clients, and families. The role requires driving across local and longer routes, maintaining logs, reporting vehicle issues, and coordinating with dispatch and supervisors to ensure timely transports.

Qualifications

• High school diploma or equivalent.
• 26 years or older.
• Excellent driving record.
• Valid driver's license.
• Proficient in English (oral and written); active listener.
• Tech-savvy, good typing skills, and experience with data entry.
• Ability to work nights, weekends with flexible hours as needed.
• Operate in highly stressful situations from both internal and external sources, adapting and making decisions as needed.
• Ability to multi-task, interpreting on-going problems and suggesting possible solutions.
• Prior law enforcement, military, dispatch, logistics or mental health experience helpful, but not required.

Responsibilities

• Long- and short-distance driving, coordinating routes and schedules with dispatchers.
• Retrieve and secure clients and personal belongings for trip to destination facility.
• Maintain detailed log of working hours in compliance with state and company policies, submitting monthly to Field Supervisor.
• Ensure mechanical issues with the vehicle are corrected promptly, reporting defects, accidents, and violations immediately.
• Perform daily maintenance of vehicle (refueling, cleaning, snacks/water, etc.)
• Interact with facility staff, clients, and family members in a professional manner.
• Address problems and create solutions, collaborating with Dispatcher and elevating problems to Field Supervisor when necessary.
• Enter data into Samsara system, maintain logs of calls, incidents, miles driven and more, submitting reports monthly to Field Supervisor.
• Work collaboratively with Director of Operations and Field Supervisors to update and maintain a list of facility contacts.
• Drive excellence by creating efficiencies that will reduce the arrival time for transports (under the 2-hour maximum). Report all overages to Field Supervisor.

Skills

English proficiency

Typing skills

Data entry

Excellent driving record

Education

High School Diploma

Tools

Samsara system

Job description

Ride Care Inc. is seeking a Transport Driver responsible for moving clients to care facilities and other approved destinations in a mental health setting.

You will serve as the primary in-person representative, delivering excellent customer service to facility staff, clients, and families. The role requires driving across local and longer routes, maintaining logs, reporting vehicle issues, and coordinating with dispatch and supervisors to ensure timely transports.