Compassionate Care Advocate – 24/7 Transitional Housing

Copa Health; Phoenix (AZ); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Health Coverage – monthly tax-free ICH

Dental and Vision

PTO 3 weeks + wellness day

10 paid holidays

Tuition reimbursement

403(b) with company match

Employee assistance program

Life insurance

Disability coverage

Pet insurance

Job summary

Copa Health is actively seeking a compassionate Care Advocate to support a 24/7 transitional housing program. You will ensure participant safety and well-being while fostering a welcoming environment, coordinating move-ins/outs, and connecting residents with life skills and resources.

You will help participants grow toward independence, supervise meals, and maintain facility safety. This role requires a proactive, empathetic approach and strong teamwork.

Qualifications

• High school diploma or GED required.
• At least 6 months of experience in human services, shelter, or transitional housing (related volunteer experience considered).
• Valid driver’s license with eligibility to drive company vehicles.
• Must obtain a Level 1 Fingerprint Clearance Card within 8 weeks of hire.
• TB clearance required at hire and annually thereafter.
• Must successfully complete pre-employment drug screening.
• Knowledge of Arizona community resources preferred.

Responsibilities

• Support participants in understanding and following program expectations.
• Conduct rounds and wellness checks to monitor safety and security.
• De-escalate conflicts safely and appropriately; engage crisis response as needed.
• Encourage life skills, job readiness, and financial literacy programs.
• Connect participants to case management and community resources.
• Coordinate move-ins and move-outs for smooth transitions.
• Maintain accurate supply inventory and oversee meal services.

Skills

Customer service

Crisis de-escalation

Team collaboration

Education

High school diploma or GED

Job description

Copa Health is actively seeking a compassionate Care Advocate to support a 24/7 transitional housing program. You will ensure participant safety and well-being while fostering a welcoming environment, coordinating move-ins/outs, and connecting residents with life skills and resources.

You will help participants grow toward independence, supervise meals, and maintain facility safety. This role requires a proactive, empathetic approach and strong teamwork.