Compassionate Bar & Guest Experience Specialist

Liberty Health; Mount Pleasant (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Liberty Senior Living is seeking an experienced Bartender to join our dining team in Mount Pleasant, South Carolina. You will provide exceptional service to residents and guests, prepare beverages, maintain bar cleanliness, and ensure safety and sanitation standards are followed.

The role requires strong communication, a neat appearance, and reliable teamwork. Previous restaurant or hotel experience, and the ability to work a flexible schedule are preferred.

Qualifications

• 6 months or more of working experience in a restaurant, hotel, or country club.
• Must have or be willing to obtain a TIPS safe service and food safety certification.
• Ability to follow oral and written instructions accurately.

Responsibilities

• Provides exceptional customer service.
• Uses good communication for performing sequence of service.
• Demonstrates a neat and presentable appearance, observing Liberty dress code.
• Maintains good relationships with the tenants and guests.
• Responsible for setting /clearing bar glassware and appetizer food items including flatware, napkins, and placements.
• Ensures cleanliness and condition of all china and flatware.
• Responsible for proper cleaning of the bar area by following proper sanitation schedules.
• Responsible for preparation/plating of hot and cold beverages.
• Keep all supplies stocked in serving area.
• Responsible for rotating menus, guest charge tickets, resident declining dollar, credit card reconciliation using point of sale system.
• Assists in cleaning tables and chairs, vacuuming, sweeping and mopping bar/lounge areas.
• Perform all daily tasks in accordance with the established sanitary, safety, and infection control policies and procedures.
• May assist with special events/ activities held at Liberty Senior Living.
• Review and promptly report to Dining supervisors all guests’ complaints and grievances.
• Food Safety: Utilizes safe food preparation methods when serving foods. Monitors temperature records and checklists for holding and storing equipment to maintain safe food at all stages in the flow of food. Maintains a clean and sanitary bar/lounge area at all times. Ensures and assists with cleaning and sanitizing equipment and work areas according to established checklist. Reports and takes immediate and appropriate corrective action if standards not met.
• Customer Dining: Creates a positive experience for customers that promotes their independence, choice and overall well-being. Encourages participation in the dining program, and meal activities. Solicits feedback by interacting with customers in the bar/lounge. Conveys feedback and makes recommendations, regarding customer satisfaction to the Dining Room Manager, Executive Chef and Food and Beverage Director.
• Promotes positive interactions with tenants, staff and visitors.
• Participates in and promotes teamwork.
• Seeks, recommends and/or implements new methods and means of providing quality service and continuous improvement.
• Ensure certification requirements kept up to date.

Skills

Customer service

Communication

Guest relations

Teamwork

Food safety awareness

Inventory/stocking

Sanitation

Attention to detail

Multitasking

Serving/beverage service

Education

High school diploma

Tools

POS system

Job description

Liberty Senior Living is seeking an experienced Bartender to join our dining team in Mount Pleasant, South Carolina. You will provide exceptional service to residents and guests, prepare beverages, maintain bar cleanliness, and ensure safety and sanitation standards are followed.

The role requires strong communication, a neat appearance, and reliable teamwork. Previous restaurant or hotel experience, and the ability to work a flexible schedule are preferred.