Compassionate Admissions Counselor & Registration Clerk

Gundersen Health System; La Crosse (WI); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Top-rated retirement plan

Healthcare benefits

Career Development Center access

Tuition Investment Program

Job summary

Gundersen Health System in La Crosse, WI, is seeking an Admitting Counselor/Registration Clerk to provide friendly customer service, verify demographics and insurance, and inform patients of financial responsibilities prior to admission.

This 1.0 FTE role offers 40 hours weekly, 5:00 AM to 1:30 PM Monday through Friday, with every 4th week rotation involving extended morning shifts and weekends. Starting pay is $17.93+ per hour with shift differentials.

Qualifications

• Minimum high school diploma or equivalent required.
• 1 year experience in general support or service area; basic occupational knowledge and skills.

Responsibilities

• Provide customer service to internal and external customers.
• Gather and verify demographic information.
• Confirm insurance coverage and pre-certification details.
• Inform patients about their financial responsibilities prior to admission and/or discharge.

Skills

Customer service

Demographic verification

Insurance pre-certification

Communication

Education

High school diploma or equivalent

Job description

Gundersen Health System in La Crosse, WI, is seeking an Admitting Counselor/Registration Clerk to provide friendly customer service, verify demographics and insurance, and inform patients of financial responsibilities prior to admission.

This 1.0 FTE role offers 40 hours weekly, 5:00 AM to 1:30 PM Monday through Friday, with every 4th week rotation involving extended morning shifts and weekends. Starting pay is $17.93+ per hour with shift differentials.