Company Police Shift Supervisor

Allied Universal; Winston-Salem (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plans

Holidays off

Vacation after one year

Job summary

Allied Universal is seeking a Company Police Shift Supervisor in Winston-Salem, NC to supervise the on-site armed security team on a designated shift, coordinating with the site supervisor and Account Manager to deliver high‑quality service.

The role requires active police officer status, strong communication, and the ability to train and discipline officers, manage safety programs, and respond calmly to crises while maintaining client relationships.

Qualifications

• Active police officer (not retired) required.
• High school diploma or equivalent.
• Effective written and oral communication with staff and public.
• Background check and drug screen required.
• Able to supervise and coach security officers.
• Manage safety programs and incident response.

Responsibilities

• Supervise and coordinate on-site security services on the assigned shift.
• Serve as liaison between site supervisor, Account Manager, and officers.
• Coach, recognize, and discipline officers within approved empowerment range.
• Administer JSAs and safety programs for site-specific hazards.
• Manage uniforms, equipment, supplies, and vehicle inventories.
• Communicate staffing needs to Account Manager or Operations Manager.
• Respond calmly to crises and ensure client satisfaction.

Skills

Communication skills

Interpersonal skills

Crisis management

Computer skills

Staff supervision

Education

High school diploma

Tools

JSA procedures

Job description

Company Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal Services is seeking the position of an Company Police Shift Supervisor.

The Armed Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Armed Security Shift Supervisor acts as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. They supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

QUALIFICATIONS/REQUIREMENTS

You must be an active police officer not retired

• Be at least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner

• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Communicate staffing needs on shift to Account Manager or Operations Manager
• Assure that officers receive appropriate training, developing them in both technical and professional skills
• Assure that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations Manager
• Administer JSA’s and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle/driving safety as appropriate to Corporate procedures
• Assist Account or Operations Manager to manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists
• Able to:
  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 40 pounds
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time

BENEFITS

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com