Companion Animal Care & Operations Leader

Petco; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Petco in Houston seeks a Companion Animal Supervisor to oversee live animal care in the Companion Animal and Aquatics areas, driving customer experience and store performance. You’ll lead by example, coach partners, and ensure adherence to standards and veterinary protocols.

You bring 1+ year of supervisory experience in pet retail, strong animal care knowledge, and excellent communication. This full-time role offers leadership growth and a collaborative culture.

Qualifications

• High school diploma or GED preferred.
• 1+ year of supervisory experience in a pet retail environment.
• Strong knowledge of companion animals and aquatics.
• Excellent communication, organizational, and interpersonal skills.
• Strong focus on customer service and people development.

Responsibilities

• Lead the Companion Animal and Aquatics teams to deliver healthful care and excellent customer service.
• Coach partners to provide confident, compassionate, and knowledgeable interactions.
• Drive sales, margin, and shrink performance through disciplined execution.
• Balance animal welfare with inventory, orders, and store goals.
• Support Omni-Channel efforts including BOPUS and ship-from-store.

Skills

Supervisory experience

Pet care knowledge

Customer service

Communication skills

Education

High school Diploma or GED

Job description

Petco in Houston seeks a Companion Animal Supervisor to oversee live animal care in the Companion Animal and Aquatics areas, driving customer experience and store performance. You’ll lead by example, coach partners, and ensure adherence to standards and veterinary protocols.

You bring 1+ year of supervisory experience in pet retail, strong animal care knowledge, and excellent communication. This full-time role offers leadership growth and a collaborative culture.