Companion Animal Care Expert & Educator

Petco; Golden (CO); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

401K

Incentives

PTO

Job summary

Petco is seeking a Companion Animal Specialist to serve as the primary expert and advocate for the health, welfare, and proper care of companion animals and aquatic life within the Pet Care Center. You will ensure exceptional animal care and habitat maintenance while supporting sales, merchandising, and inventory execution.

You’ll collaborate with the sales team to deliver outstanding customer experiences by combining animal-care knowledge with operational discipline.

Qualifications

• Minimum of 1 year of experience working with or caring for companion animals and aquatic life.
• Strong knowledge of animal care, husbandry, and maintenance practices.
• Demonstrated ability to educate others and communicate effectively.
• Strong customer service mindset with an aptitude for selling behaviors.
• Basic business, math, and inventory management skills.
• Strong organizational, interpersonal, and communication skills.
• Completion and ongoing maintenance of the Petco Animal Care Certification Program required.

Responsibilities

• Verify all animal care and maintenance tasks are completed according to established schedules.
• Perform routine housekeeping duties, including cleaning habitats and tanks, sweeping and mopping floors, dusting, and facing merchandise.
• Ensure compliance with all regulatory, operational, and safety standards.
• Process register transactions accurately and efficiently.
• Evaluate customer needs and escalate concerns to the Leader on Duty when appropriate.
• Support Omni-channel and in-store initiatives through consistent execution and customer engagement.

Skills

Animal care knowledge

Customer service mindset

Education & communication

Basic math & inventory

Teamwork & collaboration

Organizational skills

Availability (evenings, weekends)

Education

High school diploma or GED preferred

Job description

Petco is seeking a Companion Animal Specialist to serve as the primary expert and advocate for the health, welfare, and proper care of companion animals and aquatic life within the Pet Care Center. You will ensure exceptional animal care and habitat maintenance while supporting sales, merchandising, and inventory execution.

You’ll collaborate with the sales team to deliver outstanding customer experiences by combining animal-care knowledge with operational discipline.