Companion Animal Care Specialist

PETCO Animal Supplies Stores, Inc.; Auburn (MA); On-site; USD 18,000 - 30,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a Companion Animal Specialist to be the primary expert for health, welfare, and care of companion animals and aquatic life in the Pet Care Center.

You will ensure exceptional animal care, support sales, and collaborate with the team to deliver outstanding customer experience. This role emphasizes educating customers, maintaining habitats, and supporting inventory and operations in a Pet Care Center retail environment.

Qualifications

• Minimum of 1 year of experience working with or caring for companion animals and aquatic life.
• Strong knowledge of animal care, husbandry, and maintenance practices.
• Demonstrated ability to educate others and communicate effectively.
• Strong customer service mindset with an aptitude for selling behaviors.
• Basic business, math, and inventory management skills.
• Strong organizational, interpersonal, and communication skills.
• Completion and ongoing maintenance of the Petco Animal Care Certification Program required.

Responsibilities

• Provide knowledgeable, compassionate service to customers.
• Support selling model and customer interactions.
• Maintain professional, clean, and well-presented animal habitats and aquatic areas.
• Assist with opening and closing procedures.
• Order live animals and supplies with sales team to support inventory integrity.
• Participate in animal and aquatic-related physical inventory counts.

Skills

Companion animal care

Animal husbandry

Education & communication

Customer service

Sales aptitude

Inventory management

Organizational skills

Education

Pet care certification program

High school diploma or GED

Job description

Petco Animal Supplies, Inc. is seeking a Companion Animal Specialist to be the primary expert for health, welfare, and care of companion animals and aquatic life in the Pet Care Center.

You will ensure exceptional animal care, support sales, and collaborate with the team to deliver outstanding customer experience. This role emphasizes educating customers, maintaining habitats, and supporting inventory and operations in a Pet Care Center retail environment.