Companion Animal Care & Customer Education Specialist

Petco; Jurupa Valley (CA); Vor Ort; USD 23.000 - 34.000; Vollzeit

Zusammenfassung

Petco is seeking a Companion Animal Specialist to care for pets and aquatic life in our Pet Care Center. You will combine deep animal-care knowledge with strong operations discipline to deliver outstanding customer experiences.

You will work with the sales team to meet department goals, maintain habitats, and ensure compliance with safety standards. This role emphasizes education, teamwork, and a passion for animal welfare.

Qualifikationen

• Minimum of 1 year of experience working with or caring for companion animals and aquatic life.
• Strong knowledge of animal care, husbandry, and maintenance practices.
• Demonstrated ability to educate others and communicate effectively.
• Strong customer service mindset with an aptitude for selling behaviors.
• Basic business, math, and inventory management skills.
• Strong organizational, interpersonal, and communication skills.
• High school diploma or GED preferred.
• Completion and ongoing maintenance of the Petco Animal Care Certification Program required.

Aufgaben

• Ensure health, safety, and proper care of all companion animals and aquatic life.
• Complete and verify animal care tasks, including hourly health checks, wellness documentation, maintenance logs, and incident reports.
• Ensure proper handling, documentation, and care of relinquished and adoption animals.
• Serve as the primary resource for animal care education for customers and PCC partners.
• Adhere to and promote safety, animal welfare, and loss prevention procedures.
• Deliver knowledgeable, compassionate customer service and support selling initiatives.
• Mentor and educate partners on animal care standards and maintenance routines.
• Maintain professional, clean habitats and aquatic areas.

Kenntnisse

Animal care

Customer service

Educate others

Selling skills

Inventory management

Math basics

Communication

Ausbildung

High school diploma or GED preferred

Pet Care Certification Program required

Jobbeschreibung

Petco is seeking a Companion Animal Specialist to care for pets and aquatic life in our Pet Care Center. You will combine deep animal-care knowledge with strong operations discipline to deliver outstanding customer experiences.

You will work with the sales team to meet department goals, maintain habitats, and ensure compliance with safety standards. This role emphasizes education, teamwork, and a passion for animal welfare.