Community Training Facilitator - Workforce Development

Goodwill Industries of Central Oklahoma,; Oklahoma City (OK); On-site; USD 42,000 - 54,000; Full time

Job summary

Goodwill Industries of Central Oklahoma is seeking a Community Training Facilitator to support workforce development by administering self-paced learning programs and online certifications. You will manage enrollment, track client progress, and serve as an administrator for online CLEET certification exams.

The role requires coordination of curriculum, mentoring clients, and ensuring accessibility of eLearning pathways while maintaining records and supporting program outcomes.

Qualifications

• High School Diploma or equivalent required.
• Post-Secondary Certification/bachelor's degree preferred.
• Excellent communication skills and the ability to work effectively with diverse clients and other team members.
• Proficient in MS Office Suite including Word, PowerPoint, Excel, Google apps and Outlook as well as able to navigate the internet with ease.
• Must maintain a valid Oklahoma driver’s license, have current auto insurance, and pass a MVR check.
• Successfully pass OSBI/DOC background check as well as drug screening.

Responsibilities

• Ensure the pre-developed, eLearning career pathway courses and professional development training curriculum are accessible online and ready for client enrollment.
• Organize and assist with managing the delivery of eLearning within the individually paced classroom while mentoring and supporting clients’ learning.
• Practice classroom management for adult learners working on different courses at individual paces while fostering a safe, inclusive learning environment.
• Provide one-on-one support, coaching, and feedback to clients as needed.
• Address learning barriers such as confidence, literacy, or technology skills.
• Encourage client motivation, persistence, and accountability.
• Gain and maintain competency in all curriculum content within each of the currently offered career pathway certificate programs and professional development training workshop classes.
• Collect, maintain and submit data in formation, records and reports as stated in Goodwill Central Oklahoma Workforce Development SOPs.
• Meet with potential clients introducing the training/education opportunities available, explain enrollment process, benefits, and connect clients to resources.
• Participate in-house committees as needed on behalf of Goodwill Central Oklahoma.

Skills

Critical Thinking

Process Management

Time Management

Results Driven

Commitment to our mission

Education

High School Diploma or equivalent

Post-Secondary Certification/bachelor's degree

Tools

MS Office Suite

Google Apps

Outlook

Job description

Current job opportunities are posted here as they become available.

Please click on the \"Date\" title to see most recent openings.

Community Training Facilitator - Workforce Development

Department: CDV-CPI-Career Pathways

Location: 316 S Blackwelder
Oklahoma City, OK, 73108

JOB SUMMARY

Responsible for havingaapplicable understanding of Goodwill’s overall curriculum content including career pathway courses, training/professional development material, digital literacy lab curriculum and assessments, and eLearning curriculum as courses are added to the catalog of professional development opportunities for clients. This position competently manages the organization of a self-paced learning classroom whilefacilitatingclients’ individual pace of progression and supportingdifferent stylesof adult learning. The organized Community Training Facilitator collects and managesaccuraterecords of all assessments and self-paced training of clients including attendance, clients’ progress, and training effectiveness.? In addition, this position serves as the administrator and proctor for clients taking the online CLEET certification exam managing the exam registration paperwork and records.

ESSENTIAL JOB FUNCTIONS

As a Community TrainingFacilitator,you:

• Ensurethe pre-developed, eLearningcareer pathway courses and professional developmenttrainingcurriculumareaccessible onlineand ready for client enrollment.
• Organizeandassistwithmanagingthedeliveryof eLearning within theindividually paced classroomwhilementoringand supportingclients’learning.
• Practice classroom management for adult learnersworking on different courses at individual paceswhile fostering a safe, inclusive, and engaging learning environment.
• Apply individual learner support and coaching strategies such as,
• Offering one-on-one support, coaching, and feedback (as needed) to clients
• Addressing learning barriers such as confidence, literacy, or technology skills
• Encouraging client motivation, persistence, and accountability
• Gain andmaintaincompetency in all curriculum content within each of the currently offeredcareer pathwaycertificate programs andprofessional development trainingworkshop classes listed inGoodwill Central Oklahoma’s Client Course Catalogand/oridentifiedby WFD leadership.
• Collect,maintainand submit datainformation, records and reportsasstatedinGoodwill Central Oklahoma Workforce Development (WFD) Standard Operating Procedures.
• Meet withpotential clients introducing the training/education opportunities available, while explaining enrollment process, available benefits, and connectingclientsto available resources provided by Goodwill Central Oklahoma.
• Meet withpotential clients introducing the training/education opportunities available, while explaining enrollment process, available benefits, and connectingclientsto available resources provided by Goodwill Central Oklahoma.
• Participateonin-house committees as needed on behalfofGoodwillCentral Oklahoma, contributing to organizational initiatives,and projects. In-house committees may include departmental meetings, book clubs for professional development, Goodwill’s all-staff monthly meetings, Goodwill’s RISE professional development meetings, etc.

CORE COMPETENCIES

• Critical Thinking
• Process Management
• Time Management
• Results Driven
• Commitmentto our mission and live the values.

QUALIFICATIONS

• High School Diploma or equivalent required.
• Post-Secondary Certification/bachelor's degree preferred.
• Excellent communication skills and the ability to work effectively with diverse clients and other team members.
• Proficient in MS Office Suite including Word, PowerPoint, Excel, Googleappsand Outlook as well as able to navigate the internet with ease.
• Mustmaintaina valid Oklahoma driver’s license, have current autoinsurance,and passaMVR check.
• Successfully passOSBI/DOC background check as well as drug screening.

KNOWLEDGE, SKILLS, AND ABILITIES

• Describea levelof familiaritywithworkforce development/industry-specific types of training.
• Providepastexamples oforganizingandmaintainingawork-flowsystem.
• Shareexamples of mentoring and supporting success of individuals working toward a goal.
• Maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.
• Know aboutlocal community support and training services.
• Effectivelycommunicate, motivate, andencourage adults while providingvocational counseling and helping shift behaviors toward gaining employment.
• Provide support services by working with disabled/disadvantaged persons andassistingin the rehabilitation process of Goodwill Central Oklahoma.
• Successfully complete andmaintain:
• CPR and 1stAid Training

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may beprovidedto enable individuals with disabilities to perform essential functions.

This work is sedentary and requires the following activities: Sitting forlong periodsof time; occasionalbending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing,smellingand visual acuity.

• Standing in front of a classroom forlong periodsof time.
• The employeemayoccasionallyberequiredto climb or balance; crouch or crawl.
• Specific vision abilities required by this job include close vision, distancevisionand color vision.
• The ability to lift to 35 pounds, or more with assistance.
• Employeesare required tooperatea computer.

WORK ENVIRONMENT

Works in a climate controlled, office orclassroomenvironment some of the time which may have variable temperatures.

This positionworksin anofficeand classroomenvironment.

This position has asetworkweek schedule.

Works40 hoursper week or more withadditionalhoursorweekends on occasion as neededand pre-arranged with WFD supervisor.

May berequiredto work with individuals who have come from disadvantaging conditions including registered sex offenders, homeless, disabled, children, formerly incarcerated, veterans, and others.Training staff must be comfortable with the demographic served by Goodwill Central Oklahoma, which is a fair chance employer.

NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skillsrequired ofemployees in this position.