Community TelePrEP Navigator

Greater Philadelphia Urban Affairs; Philadelphia (Philadelphia County); On-site; USD 25,000 - 39,000; Part time

Job summary

Greater Philadelphia Urban Affairs invites applications for the Community TelePrEP Navigator role in Philadelphia, PA. The Navigator educates on PrEP, conducts outreach, and provides telehealth navigation to help clients access HIV prevention services, while supporting implementation research for the STEP-UP study.

The position involves coordinating with healthcare partners, ensuring confidential client interactions, and facilitating appointment scheduling, lab testing navigation, and

Qualifications

• Experience in community outreach, health education, HIV prevention, or healthcare navigation.
• HS Diploma/GED preferred.
• Clinical experience with HIV prevention and harm reduction strategies.
• Excellent oral and written communication skills.
• Comfortable using computers, telehealth platforms, email, and electronic documentation systems.

Responsibilities

• Promote PrEP and TelePrEP services through community outreach.
• Provide culturally responsive PrEP education and answer questions.
• Explain the Philadelphia TelePrEP Program and COLOURS support.
• Engage clients in a welcoming, confidential, nonjudgmental manner.
• Assist clients with scheduling TelePrEP appointments.
• Help clients access technology and private space for telehealth.
• Assist with lab testing navigation through Labcorp/Quest.
• Identify barriers to PrEP access and connect to resources.
• Follow up after TelePrEP appointments and advise next steps.
• Invite eligible clients to participate in required surveys.
• Complete Outreach, Navigation, and Time-Activity Cost Logs accurately.
• Maintain organized program and research documentation while protecting confidentiality.
• Communicate questions to the research team.
• Report to COLOURS supervisor and join check-ins.
• Coordinate with Philadelphia TelePrEP Program and STEP-UP team.
• Participate in training, meetings, outreach events, and program activities.

Skills

Community outreach

Health education

HIV prevention

Healthcare navigation

Written communication

Education

HS Diploma/GED

Tools

Telehealth platforms

Electronic documentation systems

Computers

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Community TelePrEP Navigator

Active - Regular part-time PHILADELPHIA, PA, US

8 days ago Requisition ID: 1260

The Community TelePrEP Navigator serves as a trusted community-based resource supporting individuals in accessing HIV prevention services through the Philadelphia TelePrEP Program. The Navigator provides PrEP education, community outreach, telehealth navigation, client follow-up, and connection to supportive services. The position will also support implementation research activities for the STEP-UP (Streamlining Telehealth for Equitable PrEP Utilization through Community Partnerships) study.

The Navigator will work closely with organizational staff, healthcare providers, the Philadelphia TelePrEP Program, and the STEP-UP research team to reduce barriers to PrEP access and strengthen community-based HIV prevention.

MAJOR RESPONSIBILITIES:

Community Outreach & PrEP Education

• Conduct community outreach and promote awareness of PrEP and TelePrEP services.
• Provide culturally responsive PrEP education and answer questions about accessing PrEP.
• Explain the Philadelphia TelePrEP Program and available COLOURS support.
• Engage clients in a welcoming, confidential, and nonjudgmental manner.

TelePrEP Navigation

• Assist clients with scheduling TelePrEP appointments.
• Help clients access technology and private space for telehealth appointments when needed.
• Assist clients with navigating laboratory testing through Labcorp/Quest, or applicable self-sampling options.
• Identify barriers to accessing PrEP and connect clients with appropriate supportive resources.
• Follow up with clients after TelePrEP appointments and assist with next steps.

STEP-UP Research Support

• Invite eligible clients to participate in required surveys and provide survey invitation information.
• Complete Outreach, Navigation, and Time-Activity Cost Logs accurately and on time.
• Maintain organized program and research documentation while protecting client confidentiality.
• Communicate implementation questions or challenges to the designated research team.
• Report to the designated COLOURS supervisor and participate in regular check-ins.
• Communicate with the Philadelphia TelePrEP Program and STEP-UP research team as needed.
• Participate in required training, meetings, outreach events, and program activities.

QUALIFICATIONS:

• Experience in community outreach, health education, HIV prevention, healthcare navigation, or a related field preferred.
• Preferred candidate – High School Diploma or GED;
• Clinical experience with HIV prevention and harm reduction strategies;
• Demonstrated excellent oral and written communication skills;
• Comfortable using computers, telehealth platforms, email, and electronic documentation systems.
• Demonstrates understanding of the cultural and ethnic diversity of sexual and gender minority people of color;
• Ability to multi-task;
• Willingness to travel to partnering agencies, client appointments, boards and committees that support program outcomes
• Ability to maintain confidentiality and accurate records.
• Reliable, organized, self-directed, and able to work effectively as part of a team.
• Lived experience and/or strong knowledge of Philadelphia communities disproportionately affected by HIV is highly valued.
• Willing to work evening weekends, Flexibility is a must

REPORTING RELATIONSHIP: Community Engagement Manager