Community TelePrEP Navigator

Greater Philadelphia Urban Affairs; Philadelphia (Philadelphia County); On-site; USD 25,000 - 36,000; Part time

Job summary

Greater Philadelphia Urban Affairs is seeking a Community TelePrEP Navigator to support PrEP education, telehealth navigation, and outreach in Philadelphia. The role collaborates with the TelePrEP Program and STEP-UP study teams to reduce barriers to PrEP access in local communities.

The position emphasizes culturally responsive education, client confidentiality, and coordination with healthcare providers. Evening/weekend flexibility and travel to partner sites are expected.

Qualifications

• Experience in community outreach, health education, HIV prevention, healthcare navigation, or a related field preferred.
• High School Diploma or GED is preferred.
• Clinical experience with HIV prevention and harm reduction strategies is desirable.
• Excellent oral and written communication skills are required.
• Comfortable using computers, telehealth platforms, email, and electronic documentation systems.
• Understanding of diversity in sexual and gender minority communities is valued.
• Ability to multitask and travel to partnering agencies and events.
• Maintain confidentiality and accurate records.

Responsibilities

• Conduct community outreach and promote awareness of PrEP and TelePrEP services.
• Provide culturally responsive PrEP education and answer questions about accessing PrEP.
• Explain the Philadelphia TelePrEP Program and available COLOURS support.
• Engage clients in a welcoming, confidential, and nonjudgmental manner.
• Assist clients with scheduling TelePrEP appointments and access to technology.
• Navigate laboratory testing through Labcorp/Quest or self-sampling options.
• Invite eligible clients to participate in required surveys and assist with outreach logs.
• Maintain organized program documentation and protect client confidentiality.
• Communicate with the research team and report to supervisor.
• Participate in training, meetings, outreach events, and program activities.

Skills

Community outreach

HIV prevention

Oral and written communication

Teamwork

Confidentiality

Education

High School Diploma or GED

Tools

Telehealth platforms

Electronic documentation systems

Laboratory testing navigation systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Community TelePrEP Navigator

Active - Regular part-time PHILADELPHIA, PA, US

2 days ago Requisition ID: 1260

The Community TelePrEP Navigator serves as a trusted community-based resource supporting individuals in accessing HIV prevention services through the Philadelphia TelePrEP Program. The Navigator provides PrEP education, community outreach, telehealth navigation, client follow-up, and connection to supportive services. The position will also support implementation research activities for the STEP-UP (Streamlining Telehealth for Equitable PrEP Utilization through Community Partnerships) study.

The Navigator will work closely with organizational staff, healthcare providers, the Philadelphia TelePrEP Program, and the STEP-UP research team to reduce barriers to PrEP access and strengthen community-based HIV prevention.

MAJOR RESPONSIBILITIES:

Community Outreach & PrEP Education

• Conduct community outreach and promote awareness of PrEP and TelePrEP services.
• Provide culturally responsive PrEP education and answer questions about accessing PrEP.
• Explain the Philadelphia TelePrEP Program and available COLOURS support.
• Engage clients in a welcoming, confidential, and nonjudgmental manner.

TelePrEP Navigation

• Assist clients with scheduling TelePrEP appointments.
• Help clients access technology and private space for telehealth appointments when needed.
• Assist clients with navigating laboratory testing through Labcorp/Quest, or applicable self-sampling options.
• Identify barriers to accessing PrEP and connect clients with appropriate supportive resources.
• Follow up with clients after TelePrEP appointments and assist with next steps.

STEP-UP Research Support

• Invite eligible clients to participate in required surveys and provide survey invitation information.
• Complete Outreach, Navigation, and Time-Activity Cost Logs accurately and on time.
• Maintain organized program and research documentation while protecting client confidentiality.
• Communicate implementation questions or challenges to the designated research team.
• Report to the designated COLOURS supervisor and participate in regular check‑ins.
• Communicate with the Philadelphia TelePrEP Program and STEP-UP research team as needed.
• Participate in required training, meetings, outreach events, and program activities.

QUALIFICATIONS:

• Experience in community outreach, health education, HIV prevention, healthcare navigation, or a related field preferred.
• Preferred candidate – High School Diploma or GED;
• Clinical experience with HIV prevention and harm reduction strategies;
• Demonstrated excellent oral and written communication skills;
• Comfortable using computers, telehealth platforms, email, and electronic documentation systems.
• Demonstrates understanding of the cultural and ethnic diversity of sexual and gender minority people of color;
• Ability to multi-task;
• Willingness to travel to partnering agencies, client appointments, boards and committees that support program outcomes
• Ability to maintain confidentiality and accurate records.
• Reliable, organized, self-directed, and able to work effectively as part of a team.
• Lived experience and/or strong knowledge of Philadelphia communities disproportionately affected by HIV is highly valued.
• Willing to work evening weekends, Flexibility is a must

REPORTING RELATIONSHIP: Community Engagement Manager