Community Support Staff - Emergency Response

Dungarvin; Brooklyn Center (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking organization dedicated to providing top-notch support for individuals with intellectual and developmental disabilities. As a Community Support Staff member, you will play a crucial role in delivering emergency response services and in-home support. This dynamic position offers flexibility, opportunities for growth, and the chance to make a real difference in the lives of those in crisis. With a commitment to compassionate care and professional development, this role is perfect for individuals looking to contribute meaningfully while enjoying a supportive work environment.

Benefits

PTO accrual increases with tenure

Overtime available

401(k) plan

Life insurance

Paid training

Mileage reimbursement

Growth opportunities

Pet insurance

Medical, dental, and vision insurance

Early wage access via TapCheck

Qualifications

• Experience with crisis intervention and mental health support.
• Knowledge of ICS and HCBS services.

Responsibilities

• Provide emergency mental health response to individuals in crisis.
• Create and implement Individual Support Plans (ISPs).

Skills

Problem-solving skills

Crisis intervention experience

Communication skills

Experience with ICS or HCBS

Flexible

Tools

Smartphone

Personal vehicle

Job description

Community Support Staff - Emergency Response

Be among the first 25 applicants

Company Description
At Dungarvin, we are creating something special. As an industry leader for over 45 years, we are looking to add compassionate and caring individuals to our staff who strive to provide the “best-in-class” direct support for individuals with intellectual/developmental disabilities living in group homes.

• Fixed Rate $19.50
• This is NOT a group home position

Job Description
The Emergency Response Community Support Staff (CSS) is a pivotal position for services provided to an individual in his or her own home. Staff will use their personal vehicle for response transportation and will receive mileage reimbursement. They will primarily provide emergency response services, but may also offer in-home support when needed. CSS is responsible for duties of the supervisor during all direct care shifts across service settings. Staff should be knowledgeable of various service environments and may work in both residential and community-based settings. Responsibilities include:

• Provide in-person emergency mental health response to individuals in crisis.
• Provide direct support in both in-home and community settings.
• Create, edit, and implement Individual Support Plans (ISPs).
• Perform administrative duties as assigned by the supervisor.

Hours: Evening schedule available. This role involves both office work and on-the-road response.

Qualifications

• Experience with ICS (Integrated Community Supports) or HCBS (Home and Community Based Services).
• Strong problem-solving skills and openness to learning or experience handling crisis situations.
• Experience working with individuals with mental health diagnoses and crisis intervention preferred.
• Experience providing remote support and verbal counseling preferred.
• Must have a smartphone, reliable transportation, valid driver’s license, and auto insurance.
• Experience working with individuals experiencing suicidal ideations and other crises.
• Flexible, with good communication skills.

Additional Information

• PTO accrual increases with tenure
• Overtime available
• 401(k) plan
• Life insurance
• Paid training
• Mileage reimbursement
• Growth opportunities
• Multiple locations across Minnesota for flexibility in relocation
• TapCheck for early wage access
• Pet insurance
• Medical, dental, and vision insurance
• Confidentiality and EEO compliance

We are an affirmative action and equal opportunity employer, committed to diversity and inclusion.