Community Support Specialist II - St. Louis City Adults Team

BJC HealthCare; Missouri; On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Community Outreach Case Worker to provide essential support services to individuals facing mental health challenges. This role involves working directly in the community, assisting clients with access to vital resources like housing and food assistance. You'll have the opportunity to make a significant impact on the lives of those you serve while enjoying a supportive work environment that values your contributions. With a focus on recovery and resilience, you'll be part of a team committed to enhancing the well-being of the community. If you're passionate about helping others and eager to grow in a fulfilling career, this position is perfect for you.

Benefits

Comprehensive medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Pension Plan

401(k) plan with company match

Tuition Assistance

Paid Time Off

Adoption assistance

Qualifications

• Bachelor's degree in Human Services or related field is required.
• Experience with mental health challenges preferred but not required.

Responsibilities

• Provide community support services to clients with mental health challenges.
• Complete documentation of services and interventions for treatment plans.
• Engage clients in crisis situations and provide mentorship.

Skills

Community Support Services

Documentation Skills

Crisis Intervention

Mentorship

Technology Proficiency

Education

Bachelor's Degree in Human Services

Job description

Additional Information About the Role

• Up to a $1500 Sign On Bonus
• This is a 40 hour per week Community Outreach Case Worker position
• You will assist clients by linking them to community resources, such as housing and food assistance
• You will work out in the communities with clients daily (you do not work inside the agency location)
• Monday – Friday (Day Shift) – (NO On-Call, Nights, Weekends or Holidays required)
• Local travel is required and you must have your own personal reliable vehicle with valid insurance
• You must have a valid CLASS E or CLASS D driver’s license required– (if you do not, you must obtain one within two weeks prior to your start date)
• You will be asked to transport clients in your own personal vehicle
• Any mileage you put on your vehicle while working in the community will be reimbursed back to you
• You will be asked to meet with clients face to face
• You will be asked to meet with clients in their homes
• You will be required to connect with all your clients in person on a regular basis
• Related work experience with individuals suffering from mental health challenges strongly preferred (NOT REQUIRED)
• You will be working with individuals that suffer from severe mental health issues
• This position will carry a caseload that may vary; in-depth training is provided
• Training will take place during your first 90 days and will sufficiently prepare you for this type of work (must be able to learn new things quickly and have a strong ability to use technology)

Overview

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.

Preferred Qualifications

Role Purpose
Responsible for providing community support services to maximize opportunities available to people living in the community while working to recover from the serious and persistent effects of mental illness.

Responsibilities

• Provides community support services to complex clients to include clients on care plan, using treatment plan interventions that result in positive outcomes, based on individual strengths and needs; case load sizes will vary.
• Completes timely documentation of services that clearly describe the need for the service, the intervention provided, the relationship to the treatment plan, the provider of the service, the date, the actual time and setting of the service, and the individual's response to the service.
• Contacting individuals and/or referral sources following missed appointments in order to re-engage and promote recovery/resiliency efforts. Supporting individuals in crisis situations.
• Provides mentorship and job shadowing to community support colleagues.

Minimum Requirements

Education
Bachelor's Degree in Human Services or related field.

Experience
No Experience Required.

Supervisor Experience
No Experience Required.

Licenses & Certifications
Class D (IL) or Class E (MO) required.

Benefits and Legal Statement

BJC Total Rewards
At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date.
• Disability insurance* paid for by BJC.
• Pension Plan*/403(b) Plan funded by BJC.
• 401(k) plan with BJC match.
• Tuition Assistance available on first day.
• BJC Institute for Learning and Development.
• Health Care and Dependent Care Flexible Spending Accounts.
• Paid Time Off benefit combines vacation, sick days, holidays and personal time.
• Adoption assistance.

To learn more, go to www.bjctotalrewards.com/Benefits

*Not all benefits apply to all jobs.

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer.