Community Support Specialist II - Residential Services

BJC HealthCare; St. Louis (MO); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking compassionate individuals to provide community support services to clients facing mental health challenges. In this rewarding role, you will engage directly with clients, helping them navigate their recovery journey while documenting their progress and needs. Your responsibilities will include assessing mental health symptoms, providing resources, and supporting clients in achieving their personal goals. With a focus on community engagement, you will work in a collaborative environment that values your contributions. This position offers a unique opportunity to make a real difference in the lives of individuals in your community.

Benefits

Comprehensive medical, dental, vision insurance

Disability insurance paid by employer

401(k) plan with employer match

Tuition Assistance

Paid Time Off

Adoption assistance

Qualifications

• Bachelor's degree in Human Services or related field is required.
• No prior experience is necessary for this role.

Responsibilities

• Assist clients with appointments and assess mental health symptoms.
• Provide documentation of services and support clients in crisis situations.
• Mentor community support colleagues and promote recovery efforts.

Skills

Client Assessment

Documentation Skills

Crisis Intervention

Mentorship

Education

Bachelor's Degree in Human Services

Tools

Personal Vehicle

Job description

Additional Information About the Role

• Up to a $1500 Sign on Bonus
  Shift information: Monday - Friday 8 AM - 4:30 PM
• Working with Behavioral health clients living in a clustered apartment residential setting.
• Location: Giles Clustered Apartment (4004 Giles Ave., St. Louis, MO 63116) and Garfield (2612 Wyoming St. Saint Louis, MO 63118) – you will work at two locations
• Job responsibilities: Assist with client appointments, meet 1-1 with clients to assess mental health symptoms and provide resources, support clients in achieving individual goals, complete documentation within 72 hours of service delivery, complete treatment plan reviews, meet with team and communicate with team about client needs.
• Local travel is required and you must have your own personal reliable vehicle with valid insurance
• You must have a valid CLASS E or CLASS D driver’s license – (if you do not, you must obtain one prior to your start date)
• You will be asked to transport clients in your own personal vehicle
• Any mileage you put on your vehicle while working in the community will be reimbursed back to you
• You will be asked to meet with clients face to face in their housing facilities
• You will be required to connect with all your clients in person on a regular basis

Overview

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.

Preferred Qualifications

Role Purpose

Responsible for providing community support services to maximize opportunities available to people living in the community while working to recover from the serious and persistent effects of mental illness.

Responsibilities

1. Provides community support services to complex clients to include clients on care plan, using treatment plan interventions that result in positive outcomes, based on individual strengths and needs; case load sizes will vary.
2. Completes timely documentation of services that clearly describe the need for the service, the intervention provided, the relationship to the treatment plan, the provider of the service, the date, the actual time and setting of the service, and the individual's response to the service.
3. Contacting individuals and/or referral sources following missed appointments in order to re-engage and promote recovery/resiliency efforts. Supporting individuals in crisis situations.
4. Provides mentorship and job shadowing to community support colleagues.

Minimum Requirements

Education

• Bachelor's Degree in Human Services or related field

Experience

• No Experience required

Supervisor Experience

• No Experience required

Licenses & Certifications

• Class D (IL) or Class E (MO)

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Pension Plan*/403(b) Plan funded by BJC
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to www.bjctotalrewards.com/Benefits

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer