Community Support Specialist II - Central Adults Team

BJC HealthCare; St. Louis (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision, and life ins.

Disability insurance paid by employer

Retirement contribution (401(k) with B

Tuition assistance

Paid time off

Adoption assistance

Job summary

BJC HealthCare is seeking a Community Support role within its Behavioral Health program to help adults and children with serious mental illness access community resources and recover in the community. You will work with care teams to coordinate services that support ongoing well-being and independence.

The position emphasizes documentation, client engagement after missed appointments, crisis support, and mentoring peers.

Qualifications

• Bachelor's degree in Human Services or related field is required.
• No prior experience is required for this role.
• Licenses: Class D (IL) or Class E (MO) may be needed depending on location.

Responsibilities

• Provides community support services to clients with serious mental illness to promote recovery.
• Completes timely documentation describing services, interventions, and client response.
• Contacts individuals after missed appointments to re-engage and support recovery.
• Provides mentorship and job shadowing to community support colleagues.

Education

Bachelor's Degree - Human Services or related

Job description

Additional Information About the Role

Additional Preferred Requirements

Overview

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.

Preferred Qualifications

Role Purpose

Responsible for providing community support services to maximize opportunities available to people living in the community while working to recover from the serious and persistent effects of mental illness.

Responsibilities

• Provides community support services to complex clients to include clients on care plan, using treatment plan interventions that result in positive outcomes, based on individual strengths and needs; case load sizes will vary.
• Completes timely documentation of services that clearly describe the need for the service, the intervention provided, the relationship to the treatment plan, the provider of the service, the date, the actual time and setting of the service, and the individual's response to the service.
• Contacting individuals and/or referral sources following missed appointments in order to re-engage and promote recovery/resiliency efforts. Supporting individuals in crisis situations.
• Provides mentorship and job shadowing to community support colleagues.

Minimum Requirements

Education

• Bachelor's Degree
• - Human Services or related

Experience

• No Experience

Supervisor Experience

• No Experience

Licenses & Certifications

• Class D (IL) or Class E (MO)

Benefits and Legal Statement

BJC Total Rewards

At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary.

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer