Community Support Specialist ERE

Compass Health Network; Jefferson City (MO); On-site; USD 36,000 - 39,000; Full time

Job summary

Compass Health Network in Jefferson City, MO is seeking a Community Support Specialist – ERE to join our Crisis Services department. This full-time role supports individuals in crisis, helping them stabilize and access long-term recovery resources through Missouri’s Emergency Room Enhancement (ERE) program.

As a Community Support Specialist, you will connect emergency care with community services, assist with housing, food, and essential needs, and coach on independent living skills.

Qualifications

• High School/GED is required.
• Associates or bachelor’s degree in a human services field preferred.
• Qualifying options include: Qualified addiction professional; bachelor’s degree in a human services field; any four‑year degree or higher education plus qualifying experience; four years of qualifying experience; AAS in Behavioral Health Support.

Responsibilities

• Assisting individuals in accessing mental health, medical, financial, and housing services.
• Providing direct support for essential needs like food, shelter, and clothing during times of crisis.
• Coaching and training in independent living skills such as budgeting, transportation, and self-care.
• Helping individuals navigate community resources for long-term support and stability.
• Following up on appointments and assisting with forms, documentation, and applications.
• Providing transportation when needed to support access to care and services.

Education

High School/GED

Associates or bachelor’s degree in a human services field

Bachelor’s degree in human services

Job description

Community Support Specialist ERE

Department: Crisis Services

Employment Type: Full Time

Location: Jefferson City - 227 Metro Drive

Compensation: $26.04 - $27.31 / hour

Description

Support Recovery at a Critical Point as a Community Support Specialist – ERE

Join a mission-driven team supporting individuals in crisis through Missouri’s Emergency Room Enhancement (ERE) program. As a Community Support Specialist, you’ll be the connection point between emergency care and long-term recovery, helping individuals stabilize, access services, and re-engage in their communities.

This Is a Great Opportunity for Someone Who:

• Wants to make an immediate, visible difference in the lives of individuals facing mental health and housing crises


• Thrives in fast-paced, hands-on environments where no two days look the same


• Values flexibility, autonomy, and the opportunity to walk alongside someone in their recovery journey

Key Responsibilities

• Assisting individuals in accessing mental health, medical, financial, and housing services


• Providing direct support for essential needs like food, shelter, and clothing during times of crisis


• Coaching and training in independent living skills such as budgeting, transportation, and self-care


• Helping individuals navigate community resources for long-term support and stability


• Following up on appointments and assisting with forms, documentation, and applications


• Providing transportation when needed to support access to care and services

Requirements, Skills, Knowledge and Expertise

• High School/GED required


• Associates or bachelor’s degree in a human service related field preferred


• Must qualify for position based on overall CSS requirements in at least one of the options listed:


• Qualified addiction professional;


• Bachelor’s degree in a human services field from a college or university included in the U.S. Department of Education’s database of accredited schools at http:/ope.ed.gov/accreditation;


• Any four-year degree or combination of higher education and qualifying experience;


• Four years of qualifying experience; or


• Associate of Applied Science in Behavioral Health Support degree as designated by the Department of Mental Health.


• Qualifying experience must include delivery of service to individuals with mental illness, substance use disorders, or developmental disabilities.


• A valid driver's license and agency established minimum automobile coverage required

You’ll Be A Great Fit for This Role if You:

• Have a heart for crisis response and want to be a stabilizing force for people in need


• Understand the importance of empathy, consistency, and advocacy in service delivery


• Are highly organized and resourceful when navigating systems and community supports


• Feel comfortable working in emergency department settings and community environments


• Believe everyone deserves access to the support they need to recover and thrive