Community Support Specialist ERE

Compass Health Network; Rolla (MO); On-site; USD 36,000 - 39,000; Full time

Job summary

Compass Health Network in Rolla, MO seeks a Community Support Specialist for the Emergency Room Enhancement program. This full-time role connects emergency care with long-term recovery, helping individuals stabilize and re-engage with their communities.

You’ll support access to mental health, housing, and essential services, guiding clients through crisis and recovery with empathy and practical assistance. A valid driver’s license is required.

Qualifications

• High School Diploma or GED required.
• Associates or Bachelor’s degree in a human services field preferred.
• Qualifying experience in mental health, housing, or related services considered.

Responsibilities

• Assist individuals in accessing mental health, medical, financial, and housing services.
• Provide direct support for basic needs during crisis (food, shelter, clothing).
• Coach and train in independent living skills (budgeting, transportation, self-care).
• Help navigate community resources for long-term support and stability.
• Follow up on appointments and assist with forms, documentation, and applications.
• Provide transportation to access care and services as needed.

Skills

Crisis intervention

Empathy

Communication

Case management

Education

High School/GED

Associates or Bachelor’s in human services

Four-year degree or higher education + experience

AAS in Behavioral Health Support

Job description

Community Support Specialist ERE

Department: Crisis Services

Employment Type: Full Time

Location: Rolla - E 10th Street

Reporting To: Stephanie Wells

Compensation: $26.04 - $27.31 / hour

Description

Support Recovery at a Critical Point as a Community Support Specialist – ERE

Full-time, benefit eligible position. 40 hours weekly.

Join a mission-driven team supporting individuals in crisis through Missouri’s Emergency Room Enhancement (ERE) program. As a Community Support Specialist, you’ll be the connection point between emergency care and long-term recovery, helping individuals stabilize, access services, and re-engage in their communities.

This Is a Great Opportunity for Someone Who:

• Wants to make an immediate, visible difference in the lives of individuals facing mental health and housing crises
• Thrives in fast-paced, hands-on environments where no two days look the same
• Values flexibility, autonomy, and the opportunity to walk alongside someone in their recovery journey

Key Responsibilities

• Assisting individuals in accessing mental health, medical, financial, and housing services
• Providing direct support for essential needs like food, shelter, and clothing during times of crisis
• Coaching and training in independent living skills such as budgeting, transportation, and self-care
• Helping individuals navigate community resources for long-term support and stability
• Following up on appointments and assisting with forms, documentation, and applications
• Providing transportation when needed to support access to care and services

Requirements, Skills, Knowledge and Expertise

• High School/GED required
• Associates or bachelor’s degree in a human service related field preferred

QUALIFICATION(S): WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS Must qualify for position based on overall CSS requirements in at least one of the options listed:

• Qualified addiction professional;
• Bachelor’s degree in a human services field from a college or university included in the U.S. Department of Education’s database of accredited schools at http://ope.ed.gov/accreditation;
• Any four-year degree or combination of higher education and qualifying experience;
• Four years of qualifying experience; or
• Associate of Applied Science in Behavioral Health Support degree as designated by the Department of Mental Health.

Qualifying experience must include delivery of service to individuals with mental illness, substance use disorders, or developmental disabilities.

A valid driver's license and agency established minimum automobile coverage required.

You’ll Be A Great Fit for This Role if You:

• Have a heart for crisis response and want to be a stabilizing force for people in need
• Understand the importance of empathy, consistency, and advocacy in service delivery
• Are highly organized and resourceful when navigating systems and community supports
• Feel comfortable working in emergency department settings and community environments
• Believe everyone deserves access to the support they need to recover and thrive