Community Support Specialist (ACT)

Brightli; St. Louis (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Employee Assistance Program

Mileage Reimbursement

Employee Discounts

Workplace Culture

Additional Perks & Benefits

Paid time off

Job summary

Brightli in Saint Louis, MO, invites you to join as a Community Support Specialist on a full-time ACT team to help individuals achieve recovery, independence, and quality of life through community-based rehabilitation and support.

You will work with a multidisciplinary team, provide skills development, coordinate resources, crisis intervention, and assist with housing, employment, and healthcare access, while maintaining compliant documentation.

Qualifications

• Bachelor’s degree in Behavioral Health related fields (Psychology, Social Work, etc.) or relevant education/experience.
• Associate of Applied Science in Behavioral Health Support from an approved institution.
• Qualified Addictions Professional (QAP) credentials or equivalent preferred.
• Four years of qualifying experience minimum or a combination of education and experience equal to four years.

Responsibilities

• Provide community-based rehabilitation, recovery, and support services to individuals with mental health and/or substance use disorders.
• Deliver substance use counseling using person-centered, strengths-based and motivational approaches.
• Assist individuals in developing life, social, educational, employment, and independent living skills.
• Collaborate with individuals, families, treatment teams and community partners to develop and update treatment plans.
• Coordinate care and maintain communication with healthcare providers, schools, employers, and other supports.
• Provide crisis intervention and connect individuals with needed resources to stabilize urgent situations.

Skills

Empathy

Communication

Recovery-focused

Teamwork

Education

Bachelor’s degree in Behavioral Health related field

Associate of Applied Science in Behavioral Health Support

Qualified Addictions Professional (QAP) CADC CRADC CRAADC CCJP RADC-P RADC CCDP CCDP-D

Tools

Documentation systems

Job description

Job Title: Community Support Specialist

Location: Saint Louis, Missouri

Department: ACT (Assertive Community Treatment)

Employment Type: Full-time

Join our compassionate and collaborative team as a Community Support Specialist and help individuals achieve meaningful recovery, increased independence, and improved quality of life. This rewarding opportunity allows you to build strong relationships, provide direct support in the community, help individuals overcome barriers to success, coordinate valuable resources, and make a lasting impact on the lives of those experiencing mental health and substance use challenges. We are seeking a caring, motivated, and recovery-focused professional who is passionate about helping others thrive while working as part of a multidisciplinary treatment team.

As a Community Support Specialist, you will provide rehabilitation, recovery, and community support services to individuals receiving Assertive Community Treatment (ACT) services. You will assist individuals in developing life skills, managing symptoms, accessing resources, coordinating care, and achieving treatment goals using person-centered and evidence-based approaches. This role offers the opportunity to empower individuals as they build resilience, strengthen recovery supports, and work toward greater stability and independence within their communities.

This position offers…

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual’s humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

• Provide community-based rehabilitation, recovery, and support services to individuals experiencing mental health and/or substance use disorders
• Deliver substance use counseling utilizing person-centered, strengths-based, motivational, and harm-reduction approaches
• Assist individuals in developing interpersonal, social, family, community, educational, employment, and independent living skills
• Support individuals in identifying strengths, overcoming barriers, and achieving recovery and resiliency goals
• Collaborate with individuals, families, treatment team members, and community partners to develop, implement, and update individualized treatment plans
• Coordinate care and maintain communication with healthcare providers, referral sources, schools, employers, courts, landlords, and natural supports
• Provide crisis intervention and connect individuals with resources needed to stabilize urgent situations
• Educate individuals and families regarding mental illness, substance use disorders, medications, recovery principles, and relapse prevention strategies
• Assist individuals in accessing housing, employment, educational opportunities, healthcare services, entitlement benefits, and other community resources
• Support wellness and recovery planning through skill development, medication education, healthy lifestyle promotion, and chronic disease management coordination
• Facilitate discharge planning, transition services, and continuing recovery supports
• Maintain timely, accurate, and regulatory-compliant documentation utilizing collaborative documentation practices
• Participate in daily ACT team meetings, treatment reviews, and multidisciplinary team collaboration
• Represent the organization professionally and perform other duties as assigned

Education, Experience, and/or Credential Qualifications:

There are several ways in which you may qualify for this position including: Education, certification, or experience. Please scroll down carefully for more information:

Bachelor’s degree in one of the following fields of study: Psychology, Social Work, Sociology, Education, Criminal Justice, Family Studies, Counseling, Recreational Therapy, Human Services, Human Development, Child Development, Gerontology, Behavioral Science, Rehabilitation Counseling

OR…

Associate of Applied Science in Behavioral Health Support degree from an approved institution

OR….

Work experience in a related human services field may substitute for educational requirements. *Related fields may include direct support such as case management, residential support, developmentally disabled support, vocational rehabilitation, and more. Four years of qualifying experience minimum or a combination of education and experience equaling four years required.

OR….

Qualified Addictions Professional (QAP) - CADC, CRADC, CRAADC, CCJP, RADC-P, RADC, CCDP, CCDP-D

• Mental Health Professional as defined by Missouri 9 CSR 10-7.140 (2)(QQ)
• One year of training or supervised experience in substance use treatment preferred
• If less than one year of co-occurring disorder treatment experience, must actively acquire 24 hours of co-occurring training content and receive approved supervision
• Experience providing services to individuals with mental illness, substance use disorders, or developmental disabilities
• Knowledge of rehabilitation methods, recovery principles, community resources, behavioral health services, and case management practices
• Ability to communicate effectively verbally and in writing while maintaining professional documentation
• Ability to evaluate services and provide meaningful input regarding client care and program effectiveness

Additional Qualifications:

• Must be at least twenty-one (21) years of age to operate a company-owned vehicle
• Must be at least twenty-three (23) years of age to operate a company-owned fifteen (15) passenger van
• Valid driver’s license in state of residence with an acceptable driving record
• Current automobile insurance required
• Must have reliable means of transportation in order to transport clients in a personal vehicle
• Successful completion of background screenings, including criminal, driving, abuse/neglect, and fingerprint checks
• Must attain DMH Community Support 101 Training within thirty (30) days of hire
• Must attain First Aid certification within three (3) months of employment and maintain certification upon renewal
• Must attain CPR certification within three (3) months of employment and maintain certification upon renewal
• Must attain Behavioral Management training within thirty (30) days of employment or first available class after hire
• Must attain required ongoing training hours in accordance with state regulations and agency requirements
• Must attain Medication Training upon hire and annually thereafter
• Must be willing to become licensed in additional states other than the state currently licensed in
• Must be willing and comfortable providing telehealth services
• Knowledge of program policies, procedures, and applicable regulations

Physical Requirements

• Perform sedentary work exerting up to 10 pounds of force occasionally and a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects
• Perform repetitive hand, finger, and arm movements for typing, writing, and documentation throughout the workday
• Sit for extended periods while completing documentation, meetings, telehealth services, and administrative duties
• Occasionally stand or walk for brief periods while performing essential job functions
• Maintain the physical ability to support community-based service delivery activities as needed for the position*

Position Perks & Benefits:

• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.