Community Support Specialist

BBH Burrell Behavioral Health; St. Louis (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Benefits package

Training program

Career mobility

Supportive culture

Job summary

Brightli in St. Louis, MO, seeks a Community Support Specialist to provide community-based mental health services and help adults toward independence and wellbeing. You will develop individualized treatment plans, collaborate with families and providers, and use evidence-based approaches to empower recovery and skill development.

This full-time role offers comprehensive benefits, training, and opportunities for career advancement within Brightli’s mission-driven network.

Qualifications

• Bachelor’s degree in Psychology, Social Work, or other human services specialized field; OR two years of related work experience
• Any four-year combination of higher education and two years of related work experience
• AS in Behavioral Health Support from an approved academic institution
• Four years of relevant qualifying experience in delivering services to individuals with mental health disorders, substance use disorders, or developmental disabilities

Responsibilities

• Provide community-based mental health services that support client growth, recovery, and independence
• Develop and implement individualized treatment plans in collaboration with clients, families, and other stakeholders
• Utilize evidence-based and strengths-based approaches that promote empowerment, resilience, and skill development
• Coordinate care with therapists, primary care providers, community organizations, and other service partners
• Facilitate PSR group sessions that support client treatment plan goals and overall wellbeing
• Facilitate ITCD group sessions as applicable to designated Community Support positions and client treatment goals
• Build and maintain productive relationships with clients, support networks, and community stakeholders
• Collaborate with interdisciplinary team members to ensure effective service delivery and continuity of care
• Maintain timely, accurate, and compliant documentation of services, interventions, and client progress
• Participate in ongoing training and professional development activities to strengthen clinical knowledge and service effectiveness

Skills

Communication skills

Empathy

Problem-solving

Self-motivated

Education

Bachelor’s degree in Psychology or Social Work

Two years related work experience

AS in Behavioral Health Support

Four years of related qualifying experience

Job description

Job Title: Community Support Specialist

Location: St. Louis, Missouri

Employment Type: Full-Time

Departments (subject to availability): Adult Community Services, Adult Housing Recovery Services, Rapid Access Unit

Join our compassionate and collaborative team as a Community Support Specialist and make a meaningful impact in the lives of adults working toward greater independence, stability, and wellbeing. This is an opportunity to build rewarding relationships, empower individuals to achieve personal goals, connect clients with valuable community resources, and be part of a supportive team dedicated to making a difference. We are seeking self-motivated professionals with strong communication skills, empathy, problem-solving abilities, and a passion for helping others succeed. As a Community Support Specialist, you will provide community-based mental health services to adult clients through assessment, diagnosis, treatment planning, service coordination, and intervention implementation. Working alongside clients, families, healthcare providers, and community partners, you will help create and implement individualized plans that foster resilience, recovery, skill development, and long-term success. This position offers…

• Employee Assistance Program– 24/7 counseling services, legal assistance, &financial consultation for you and your household at no cost
• Mileage Reimbursement– Company paid for work functions requiring travel
• Employee Discounts– Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture- An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits- Scroll down to bottom of this post to learn more
• Retention Incentive Bonus Program
  New Employees will be eligible to receive a $250 retention bonus upon reaching each of the following service milestones:
  
  • 3 months of employment: $250 bonus
  • 6 months of employment: $250 bonus
  • 9 months of employment: $250 bonus
  • 12 months of employment (1 year): $250 bonus

Key Responsibilities:

• Provide community-based mental health services that support client growth, recovery, and independence.
• Develop and implement individualized treatment plans in collaboration with clients, families, and other stakeholders.
• Utilize evidence-based and strengths-based approaches that promote empowerment, resilience, and skill development.
• Coordinate care with therapists, primary care providers, community organizations, and other service partners.
• Facilitate PSR group sessions that support client treatment plan goals and overall wellbeing.
• Facilitate ITCD group sessions as applicable to designated Community Support positions and client treatment goals.
• Build and maintain productive relationships with clients, support networks, and community stakeholders.
• Collaborate with interdisciplinary team members to ensure effective service delivery and continuity of care.
• Maintain timely, accurate, and compliant documentation of services, interventions, and client progress.
• Participate in ongoing training and professional development activities to strengthen clinical knowledge and service effectiveness.

Education, Experience, and/or Credential Qualifications:

• There are many ways in which you may qualify for this position…
• Bachelor’s degree in Psychology, Social Work, or other human services specialized field; OR…
• Bachelor’s degree in an unrelated field with two years of related work experience; OR…
• Any four-year combination of higher education and two years of related work experience; OR…
• Associate’s of Applied Science in Behavioral Health Support from an approved academic institution OR…
• Four years of relevant qualifying experience in delivering services to individuals with mental health disorders, substance use disorders, or developmental disabilities.

Additional Qualifications:

• A heart for helping make people's lives better.
• Current driver’s license, acceptable driving record, and current auto insurance.
• Reliable means of transportation with the ability to transport clients in a personal vehicle.
• Must be at least twenty-one (21) years of age if operating a company-owned vehicle.
• Must be at least twenty-three (23) years of age if operating a company-owned 15-passenger van.
• Strong communication, collaboration, organization, and relationship-building skills.

Keywords:

Community Support Specialist, Mental Health, Behavioral Health, Case Management, Community Services, Psychosocial Rehabilitation, Adult Services, Human Services, Treatment Planning, Client Advocacy

Perks & Benefits:

• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

About Brightli:

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care. Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot:

200 locations 4 states 19 subsidiaries and/or affiliates 5k+ employees

We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.