Community Support Specialist - Adult Residential SUD Program

BBH Burrell Behavioral Health; Saint Charles (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee Assistance Program

Mileage Reimbursement

Employee Discounts

Workplace Culture

Professional Growth Opportunities

Meaningful Impact

Collaborative Team Environment

Job summary

Burrell Behavioral Health in St. Charles, Missouri, is seeking a Community Support Specialist to help adults in recovery build healthier, more independent lives.

You will mentor, advocate, and coach customers as they navigate daily challenges, access services, and work toward treatment goals within a compassionate, recovery-focused team. Join a multidisciplinary environment that values dignity, collaboration, and growth.

Qualifications

• Bachelor's degree in Psychology, Social Work, or related field.
• Associate of Applied Science in Behavioral Health Support.
• Four years of qualifying experience minimum or combination of education and experience.
• Qualified Addictions Professional (QAP) credentials listed.

Responsibilities

• Deliver recovery-focused support services to help treatment goals and daily functioning.
• Build trusting relationships to encourage engagement, resilience, self-advocacy, and long-term success.
• Help clients develop healthy coping strategies and independent living skills.
• Collaborate with treatment teams to identify needs and support coordinated care.
• Respond to crisis situations within training scope.
• Maintain accurate documentation of services and client progress.
• Participate in meetings, trainings, and quality improvement activities.
• Represent the organization professionally to clients, families, and partners.

Skills

Communication skills

Driver's license

Independent worker

Education

Bachelor's degree in Psychology / Social Work / Sociology / Education / Criminal Justice / Human Services

Associate of Applied Science in Behavioral Health Support

Work experience may substitute for education

Job description

Job Title

Community Support Specialist

Locations

St. Charles MO (Adult Residential)

Department

Substance Use Disorder Recovery Services

Employment Type

Full-time

Job Summary

Are you passionate about helping others build healthier, more independent lives? Join our compassionate and recovery-focused team as a Community Support Specialist, where you'll play a meaningful role in supporting adults working toward recovery from substance use disorders. This is more than a job. It's an opportunity to make a lasting impact by helping individuals overcome challenges, build confidence, strengthen life skills, and achieve personal goals. As a Community Support Specialist, you'll serve as a mentor, advocate, coach, and trusted support person for adults in recovery. You'll work closely with individuals to help them navigate daily challenges, build healthy coping skills, access community resources, and maintain progress toward treatment and recovery goals. Every day brings the opportunity to celebrate successes, encourage growth, and help individuals create brighter futures. Whether you're starting your career in behavioral health or looking to expand your experience in human services, this position offers meaningful work, professional development, and the chance to be part of a team dedicated to changing lives.

Perks & Benefits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Professional Growth Opportunities - Gain valuable experience in behavioral health, recovery services, case management, and client advocacy
• Meaningful Impact - Help individuals build recovery skills, increase independence, and create lasting positive change
• Collaborative Team Environment - Work alongside experienced behavioral health professionals who are committed to supporting one another and the individuals we serve
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities

• Deliver recovery-focused support services that help individuals achieve treatment goals and improve daily functioning
• Build trusting relationships that encourage engagement, resilience, self-advocacy, and long-term success
• Support individuals in developing healthy coping strategies, problem-solving skills, and independent living skills
• Utilize behavioral interventions and evidence-based approaches, including motivational interviewing and recovery-oriented practices
• Assist clients in accessing community resources, healthcare services, employment supports, educational opportunities, and other needed services
• Collaborate with treatment teams to identify client needs, develop service plans, and support coordinated care
• Respond appropriately to crisis situations while providing support and intervention within the scope of training
• Conduct outreach, engagement, and follow-up activities to promote continuity of care and ongoing participation in services
• Maintain accurate, timely, and compliant documentation of services, contacts, and client progress
• Monitor progress toward treatment goals and communicate relevant observations and recommendations to treatment team members
• Participate in staff meetings, trainings, professional development opportunities, and quality improvement activities
• Represent the organization professionally while fostering positive relationships with clients, families, referral sources, and community partners

Education and/or Experience Qualifications

• Bachelor's degree in one of the following fields of study: Psychology, Social Work, Sociology, Education, Criminal Justice, Family Studies, Counseling, Recreational Therapy, Human Services, Human Development, Child Development, Gerontology, Behavioral Science, Rehabilitation Counseling OR...
• Associate of Applied Science in Behavioral Health Support degree from an approved institution OR...
• Work experience in a related human services field may substitute for educational requirements. *Related fields may include direct support such as case management, residential support, developmentally disabled support, vocational rehabilitation, and more.
• Four years of qualifying experience minimum or a combination of education and experience equaling four years required.
• Qualified Addictions Professional (QAP) CADC, CRADC, CRAADC, CCJP, RADC-P, RADC, CCDP, CCDP-D

Additional Qualifications

• Current driver’s license, reliable transportation, acceptable driving record, and current auto insurance required
• Strong verbal and written communication skills
• Ability to establish positive working relationships with individuals from diverse backgrounds
• Ability to work independently while contributing effectively to a multidisciplinary team
• Strong organizational, documentation, and time-management skills
• Flexibility and adaptability in a dynamic behavioral health environment
• Experience working with individuals experiencing substance use disorders, mental health challenges, or other life barriers preferred
• Commitment to recovery-oriented, trauma-informed, and person-centered care
• Passion for helping individuals achieve greater independence, stability, and overall wellbeing

Position Perks & Benefits

• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli Snapshot

200 locations 4 states 19 subsidiaries and/or affiliates 5k+ employees

Company Culture & Mission

Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care. Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.