Community Support Specialist

Carle Health; Peoria (AZ); On-site; USD 52,000 - 68,000; Full time

Job summary

Carle Health is seeking a behavioral health professional to provide assessment, treatment planning, and case management for individuals with behavioral health concerns. The role emphasizes coordination with crisis services and community agencies, plus advocating for client rights and access to resources.

Responsibilities include documentation, liaison work with physicians and teams, and preparing reports. Carle Health highlights a commitment to equitable employment and high standards of patient

Qualifications

• Diploma or GED required, Bachelor's degree in counseling/social work/related field preferred.
• LPN license not required if Bachelor's/H.Diploma with documented clinical experience or certifications as per IL Rule 140.

Responsibilities

• Provides behavioral health assessment and treatment planning.
• Performs case management, education, and consultation for individuals with behavioral health concerns.
• Delivers community-based/in-home services and coordinates with Mobile Crisis Response when appropriate.
• Coordinates treatment goals with community agencies, primary care, and managed-care entities.
• Maintains records per organizational policies and regulatory requirements.
• Advocates for clients and communicates issues to medical staff and team members.
• Prepares reports on activities and work group outcomes and meets direct service expectations.

Skills

Written communication

Verbal communication

Coordination

Advocacy

Education

Bachelor's degree in Counseling/Social Work/Related Field

Diploma/GED

Job description

Provides behavioral health assessment and treatment planning, case management, support, education, and consultation for individuals experiencing behavioral health concerns. Professional License - Exempt/Not Required or Licensed Practical Nurse (LPN) - Illinois Department of Financial and Professional Regulation (IDFPR)

Diploma/GED, Bachelor's Degree: Counseling, Social Work, Education, Related Field. LPN license is NOT required if meeting the Bachelor's Degree or H.Diploma/GED requires documented clinical experience and/or certifications as specified by IL Rule 140 (5+years).

Individual will demonstrate effective written and verbal skills allowing communication with physicians, co-workers, other clinic/hospital personnel, as well as the public. Provides community-based/in-home behavioral health services for individuals experiencing behavioral health concerns that interfere with their ability to manage symptoms and impact functioning.

Coordinates with Mobile Crisis Response and other crisis service teams when clinically appropriate.

Provides individual and group services to include, but not limited to, monitoring of daily living activities, assistance maintaining benefits and entitlements, assistance with employment and education, support to manage symptoms, skills training, advocacy for client’s rights and preferences, assistance accessing resources, family support, coordination of services and care.

Maintains records in accordance with organizational policies, as well as state and federal oversight agencies and accreditation agencies including Joint Commission, Medicaid, Medicaid Rehabilitation Option, Illinois Department of Public Health, and Commercial Insurances.

Acts as a liaison and resource between the community and client needs; coordinates treatment goals with community agencies, primary care physicians, court system, and managed-care entities.

Communicates pertinent issues to medical staff and other team members.

Serves as an advocate for clients.

Prepares special reports as needed on activities, and work group activities.

Meets direct service expectations.

At Carle Health, we’re committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life‑long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E‑Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee’s Form I‑9 to confirm work authorization.

The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model.