Community Support Specialist

Carle Health; Peoria (IL); On-site; USD 39,000 - 64,000; Full time

Job summary

Carle Health is seeking a behavioral health clinician to provide community-based/in-home assessment, treatment planning, and crisis intervention for individuals with behavioral health concerns.

The role emphasizes collaboration with a multidisciplinary team, documenting care, coordinating with crisis services, and supporting clients in managing symptoms and access to resources, while upholding regulatory standards.

Qualifications

• H.S. Diploma/GED or Bachelor's degree in Counseling/Social Work/Education/related field.
• H.S. Diploma/GED requires documented clinical experience per IL Rule 140 (5+years).

Responsibilities

• Provides community-based/in-home behavioral health services for individuals experiencing behavioral health concerns that interfere with their ability to manage symptoms and impact functioning.
• Provides transportation to client as clinically appropriate.
• Completes assessment and treatment plan with client. Request consultation, where indicated, in a diligent and timely manner.
• Provides crisis assessment and intervention, completes safety plan with client, and follows up with client following crisis situation. Coordinates with Mobile Crisis Response and other crisis service teams when clinically appropriate.
• Provides individual and group services to include, but not limited to, monitoring of daily living activities, assistance maintaining benefits and entitlements, assistance with employment and education, support to manage symptoms, skills training, advocacy for client’s rights and preferences, assistance accessing resources, family support, coordination of services and care.
• Maintains records in accordance with organizational policies, as well as state and federal oversight agencies and accreditation agencies including Joint Commission, Medicaid, Medicaid Rehabilitation Option, Illinois Department of Public Health, and Commercial Insurances.
• Acts as a liaison and resource between the community and client needs; coordinates treatment goals with community agencies, primary care physicians, court system, and managed-care entities.

Skills

Interpersonal skills

Organizational skills

Communication skills

Critical thinking

Delegation

Education

High School Diploma or GED

Bachelor's degree in Counseling / Social Work / Education or related field

Job description

Overview

Provides behavioral health assessment and treatment planning, case management, support, education, and consultation for individuals experiencing behavioral health concerns. Will provide crisis response and intervention as needed. Function as an effective team member and represent the agency in a professional manner.

Qualifications

Certifications:

• Driver's License - Illinois Secretary of State (ILSOS)
• Professional License - Exempt/Not Required or Licensed Practical Nurse (LPN) - Illinois Department of Financial and Professional Regulation (IDFPR)

Education: H.S. Diploma/GED, Bachelor's Degree: Counseling, Social Work, Education, Related Field.

LPN license is NOT required if meeting the Bachelor's Degree or H.S. Diploma/GED education. H.S. Diploma/GED requires documented clinical experience and/or certifications as specified by IL Rule 140 (5+years).

Other Requirements

Ability to delegate wisely, exercise good judgment, maintain good interpersonal relationships, adapt to change, evaluate critically and think creatively. Individual will demonstrate knowledge and skills necessary to provide appropriate care to clients with severe and persistent mental illnesses. Individual will demonstrate effective written and verbal skills allowing communication with physicians, co-workers, other clinic/hospital personnel, as well as the public. Position requires good organizational skills.

Responsibilities

• Provides community-based/in-home behavioral health services for individuals experiencing behavioral health concerns that interfere with their ability to manage symptoms and impact functioning.
• Provides transportation to client as clinically appropriate.
• Completes assessment and treatment plan with client. Request consultation, where indicated, in a diligent and timely manner.
• Provides crisis assessment and intervention, completes safety plan with client, and follows up with client following crisis situation. Coordinates with Mobile Crisis Response and other crisis service teams when clinically appropriate.
• Provides individual and group services to include, but not limited to, monitoring of daily living activities, assistance maintaining benefits and entitlements, assistance with employment and education, support to manage symptoms, skills training, advocacy for client’s rights and preferences, assistance accessing resources, family support, coordination of services and care.
• Maintains records in accordance with organizational policies, as well as state and federal oversight agencies and accreditation agencies including Joint Commission, Medicaid, Medicaid Rehabilitation Option, Illinois Department of Public Health, and Commercial Insurances.
• Acts as a liaison and resource between the community and client needs; coordinates treatment goals with community agencies, primary care physicians, court system, and managed-care entities.

Provide effective communication

• Provides effective, concise and pertinent documentation in a timely manner
• Actively maintains open communication and demonstrates a cooperative, teamwork style with clients and their family members
• Communicates pertinent issues to medical staff and other team members
• Serves as an advocate for clients
• Prepares special reports as needed on activities, and work group activities.
• Meets compliance standards for all documentation and clinical charts.
• Meets direct service expectations.

About Us

Find it here.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life‑long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: [e-mail].

Compensation and Benefits

The compensation range for this position is $18.97per hour - $30.73per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model.Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.