Community Support Program / Therapeutic Mentor

The Arbour, Inc.; Lowell (MA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Flexible schedule

Generous PTO

Tuition reimbursement

License prep & licensing fees covered

Free CEUs

Weekly supervision

Employee referral bonus

401(k) with company match

Excellent Medical, Dental, Vision, &Rx

EHR system

Employee assistance program (EAP)

Perks at Work discounts

Job summary

The Arbour, Inc. is hiring full-time Community Support Program Case Managers to work with adults 18+ in the community, offering a flexible schedule, competitive compensation, and generous PTO.

The position blends Therapeutic Mentor duties with case management in a supportive, learning-focused environment. Responsibilities include outreach, coordinating care, documentation, and weekly supervision, with opportunities for growth, tuition reimbursement, licensure support, and a comprehensive

Qualifications

• Bachelor’s degree preferred in Psychology, Human Services, or a related field with one year of experience providing direct care
• Massachusetts driver’s license
• Daily access to a working, registered and insured vehicle
• Excellent written and verbal communications
• Ability to independently plan and organize one’s own schedule and client services
• Knowledge of Microsoft Office systems
• Strong time management and organizational skills
• Bilingual applicants encouraged
• Candidates must possess appropriate citizenship work documentation
• Candidates must pass CORI and drug test and other pre-employment documentation

Responsibilities

• Meet client weekly to provide outreach and support services
• Engage client in the treatment system and support them to implement their goals
• Support client to attain skills and resources needed to maintain community tenure
• Coordinate care with the providers/contacts
• Provide telephone coaching and support
• Complete documentation of all meetings and contacts
• Attend weekly staff/department meetings and supervision

Skills

Excellent written and verbal comms

Time management

Bilingual

Education

Bachelor’s degree preferred in Psychology, Human Services, or related field

Tools

Microsoft Office

Job description

Responsibilities

COMMUNITY SUPPORT PROGRAM

This is a combo position with our Therapeutic Mentor role

This is a great opportunity to learn and grow in the mental health field

Pay: $25.00-$27.00/hour

Schedule/Location: Full Time, In-Person

About the Role

Come join our dynamic team of community-based case managers at Arbour Community Services! We are looking for full-time, independent, hard workers who love supporting those in need, while enjoying a flexible schedule, a supportive work environment, and competitive compensation. Our Community Support Program Case Managers work with adults 18+ in the community, living with all types of mental health needs. We provide skills training and connections to community resources to support independent living in their communities, decrease the risk of hospitalization or relapse of substance use, and improve overall quality of life.

This is a great opportunity for someone looking to expand their knowledge and/or pursue higher education in the field of mental health and social work. Be a part of an experienced, energetic and supportive team. Schedule is flexible depending on your availability and that of the client.

What We Offer

• Flexible schedule
• Competitive compensation & generous PTO
• Yearly tuition reimbursement
• License prep, testing fee & licensing fees covered by Arbour
• Free CEU’s
• Weekly licensure supervision
• Employee referral bonus program
• Internal advancement opportunities – leadership & management training!
• Growth opportunities
• 401(k) with company match – 50% of the first 6% of contributions
• Excellent Medical, Dental, Vision, & Prescription Drug plans
• Electronic Health Record (EHR) System
• Employee assistance program (EAP)
• Company outings
• “Perks at Work” program offering employee discounts on travel, electronics, entertainment, home appliances, food, auto, & more

Essential Responsibilities

• Meet client weekly to provide outreach and support services
• Engage client in the treatment system and support them to implement their goals
• Support client to attain skills and resources needed to maintain community tenure.
• Coordinate Care with the providers/contacts
• Provide telephone coaching and support
• Complete documentation of all meetings and contacts
• Attend weekly staff/department meetings and supervision

Arbour Counseling Services, a subsidiary of Universal Health Services, provides trusted quality and experience throughout our continuum of behavioral health and substance use treatment programs. Individualized care services are offered to individuals of all ages, groups, families, and couples. Arbour Counseling Services prioritizes quality and convenience for the communities we serve while providing compassionate care for all.

Visit us online at: https://arbourhealth.com/

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com

From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Qualifications

• Bachelor’s degree preferred in Psychology, Human Services, or a related field with one (1) year of experience providing direct care
• A valid Massachusetts driver’s license
• Daily access to a working, registered and insured vehicle

• Excellent in both written and verbal communications
• Ability to independently plan and organize one’s own schedule and client services
• Knowledge of Microsoft computer systems
• Strong time management skills and organization skills
• Bilingual applicants encouraged
• Candidates must possess appropriate citizenship work documentation
• Candidates must pass a CORI and drug test, as well as other pre‑employment documentation

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.