Community Support Professional

Enriched Living; New Brighton (MN); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Vision insurance

Health insurance plans

Health savings account

Paid time off

Referral program

Flexible Spending Account

Job summary

Enriched Living is seeking a Community Support Professional to manage a small caseload and provide community-based support. The role includes transportation to appointments, direct client support, and navigation of community resources.

Flexibility with a 9:00 AM – 7:00 PM schedule, including occasional evenings and weekends. The position offers full-time and part-time options with benefits such as vision, health, HSA, PTO, and FSA.

Qualifications

• Bachelor’s degree or higher in a human services field with relevant direct care experience.
• Associate or Diploma with required years of experience.
• Willing to complete background checks and vehicle-operations requirements.

Responsibilities

• Manage a caseload of 2–5 individuals.
• Attend and provide transportation to appointments and community engagements.
• Provide direct, person-centered support in community settings.
• Assist individuals in accessing and navigating community resources.
• Maintain accurate, timely documentation using a mobile device.
• Ensure compliance with 245D licensing and service standards.
• Collaborate with support teams to promote positive outcomes.
• Advocate for individuals and represent Enriched Living with professionalism.

Skills

Driver's license

Auto insurance

Reliable vehicle

Tablet documentation

Communication skills

Boundary setting

Organizational skills

Education

Bachelor’s degree in human services

Associate degree in human services

Diploma in human services

50 hours of relevant training + 4 years direct care

Tools

Tablet usage

Job description

• Location 301 W County Rd E2,New Brighton, MN, 55112,United States
• Base Pay $21.00 - $24.00 / Hour
• Employee Type Non Exempt FT

Contact information

• Phone [phone]

At Enriched Living, we are a team of dedicated professionals specializing in behavioral health and disability support services. Our mission is to provide high-quality, person-centered care with integrity, compassion, and adaptability. We believe in helping all people achieve their highest potential.

We are seeking a highly motivated and dependable Community Support Professional (CSP) to manage a small caseload (2–5 individuals) and provide community-based support. This role is ideal for someone who is organized, compassionate, and experienced in connecting individuals to community resources.

• Vision insurance
• Health insurance plans
• Health savings account
• Paid time off
• Referral program
• Flexible Spending Account

Position Overview

The Community Support Professional is responsible for managing a caseload while providing direct support services in the community. This role ensures compliance with 245D licensing standards, maintains high-quality programming, and promotes satisfaction for the individuals served and their support teams.

Throughout your workday, you may actively participate in activities alongside the individuals you support. This can include physical exercise, outdoor activities (where sunscreen or bug spray may be needed), and recreational activities such as swimming.

Participation in local festivals, community events, and social gatherings is also common. You will play an active role in helping individuals explore and engage in their communities and should be prepared to support them during these experiences.

Location:

• Southern Suburbs (Bloomington, Apple valley, Eagan, Rosemount).

Schedule:

Flexible schedule between the hours of 9:00 am - 7:00 pm. Occasional evenings and weekends.

Part-time and Full- time schedules.

Key tasks include but are not limited to:

• Manage a caseload of 2–5 individuals
• Attend and provide transportation to various appointments and community engagements
• Provide direct, person-centered support in community settings
• Assist individuals in accessing and navigating community resources
• Maintain accurate, timely documentation using a mobile device
• Ensure compliance with 245D licensing and service standards
• Collaborate with support teams to promote positive outcomes
• Serve as a positive advocate for those we support and represent Enriched Living with compassion and professionalism throughout the community.

This is a full-time position (40 hours per week) that includes both in-the-field person-centered supports and office-based responsibilities such as documentation, administrative tasks, ongoing training, and required staff meetings.

Requirements:

• Must have a valid Driver’s License
• Must have auto insurance and a reliable personal vehicle
• Must be willing to complete a Human Services background check and Motor Vehicle Record search
• Ability to safely operate a motor vehicle in congested areas and navigate unfamiliar areas to comfortably transport individuals in the community.
• Ability to clock in/out and complete documentation via tablet
• Ability to trouble-shoot and problem solve with electronic devices.
• Ability to work around animals and transport well-behaved animals to vet visits as needed.
• Maintain appropriate professional boundaries and the ability to remain focused and present while at work.

Minimum Qualifications- Must meet one of the following:

• Bachelor’s degree in a human services-related field and 1 year of full-time direct care experience
• Associate degree in a human services-related field and 2 years of full-time direct care experience
• Diploma in a human services-related field and 3 years of full-time direct care experience
• OR
  • 50 hours of relevant human services/disabilities training and
  • 4 years of full-time direct care experience under qualified supervision
• Strong mentorship and relationship-building skills
• Excellent written and verbal communication in English, other languages encouraged and welcome.
• Critical thinking and problem-solving abilities
• Strong organizational and documentation skills
• Proficient time management abilities.
• Ability to prioritize multiple important tasks.

Physical Requirements:

• Ability to complete Positive Behavior Supports training and physical CPI requirements
• Ability to lift up to 40 pounds
• Ability to sit, stand, kneel, and squat for extended periods
• Must be alert, attentive, and fully present when supporting individuals
• Ability to communicate effectively (talk, hear, and observe)
• Must be able to walk at least 3 miles, without any breaks.