Community Support Facilitator

Hope Services

San Jose (CA)

On-site

USD 29,000 - 36,000

Full time

14 days+

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Job summary

Hope Services in Silicon Valley seeks staff to oversee area scheduling and ensure programs run smoothly for people with developmental disabilities and mental health needs. The role may include voca­tional skills training and daily living instruction to promote functional independence.

Responsibilities include client assessments, curriculum development, documentation, transportation to activities, and maintaining safety standards.

Qualifications

  • High School diploma or equivalent required plus one year of related experience.
  • Background check, TB test and First Aid/ CPR may be required for licensed day programs.

Responsibilities

  • Acts as a program monitor for assigned clients, coordinating with families and staff.
  • Writes assessments and develops individual program plans.
  • Develops and maintains teaching curriculums.
  • Provides training and supports in daily living activities and self-care.
  • Completes all required paperwork to meet standards for clients and funders.
  • Develops community activities and provides transportation to activities.
  • Offers training in offsite vocational or recreational settings.
  • Ensures safety and confidentiality compliance.
  • Operates machinery and large equipment as needed.
  • Acts as a mandated abuse reporter.
  • Performs other duties to support program efficiency.

Skills

Communication
Documentation
Curriculum design
Work habits training
Community resources
Basic computer skills

Education

High School diploma or equivalent

Job description

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?

Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels..

>>>>> 2025 Winner of Mercury News Best in Silicon Valley <<<<<

>>>>> ASPIRE to Excellence CARF Accredited <<<<<

>>>>> 2024 Great Nonprofits Top-Rated Nonprofit <<<<<

>>>>> Four-star Charity Navigator <<<<<

>>>>> 2024 Candid Gold Seal of Transparency <<<<<

Pay Rate: $22.53/hr

Purpose

Oversees area scheduling, ensuring programs and activities are maintained. Provide services to people with disabilities, which will enable each client to achieve an optimum level of functional independence and will assure referral to special services as required. May, as assigned, provide vocational skills training and/or instruction on activities of daily living. Assures quality of services provided, are consistent with HOPE’s mission and values.

Principle Responsibilities
  1. Acts as a program monitor for assigned clients including communicating with families, presenting staffings, providing guidance to clients regarding work and personal problems, development and implementation of client’s incentive plans, providing on‑going feedback regarding progress in program.
  2. Writes assessments and develops individual program and person centered plans.
  3. Develop, implement, and maintain teaching curriculums. Assures training is age appropriate, meaningful, and based on client needs.
  4. Provides training and supports in personal self care, including assisting with activities of daily living, feeding, transferring, and toileting.
  5. Completes all required paperwork, reports and documentation to assure services to client, customer, and funders are met according to standards.
  6. Develop and implement meaningful activities in the community, including providing transportation to and from activities.
  7. Provide training and support in offsite vocational settings and/or recreational settings.
  8. Assure compliance with all safety and confidentiality standards.
  9. Operates machinery and large equipment as needed to support clients and assure completion of tasks.
  10. Acts as a mandated abuse reporter.
  11. Performs other duties as assigned to assure the efficiency of the program.
Minimum Qualifications

High School diploma, G.E.D. or equivalent, plus one year of related experience working with people with disabilities in a rehabilitation environment. For licensed day programs: completion and clearance of fingerprints for criminal background check, TB test, physician’s report, and First Aid and CPR certification required.

Reports To

Program Coordinator or Site Manager

Supervisory Responsibility

none

Required Knowledge, Skills and Abilities
  • Ability to understand and relate to individuals with disabilities, their families, the community and HOPE personnel.
  • Ability to observe, evaluate, document and communicate verbally and in writing.
  • Ability to develop and use curriculum and instructional media
  • Ability to teach good work habits and social skills to individuals with developmental disabilities.
  • Ability to utilize community resources for client instruction, outings and referrals as needed.
  • Basic computer knowledge.
Physical & Environmental Conditions

Time spent in a classroom setting in an educational environment. Regular trips in to the local community, providing transportation, driving large vans. Exposure to weather conditions, dust and pollens. Handling of materials, paper and supplies. Some computer work. Regular support and handling of personal care needs of others, exposure to bodily fluids. Occasional lifting and transferring to and from wheelchairs.

Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

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