Community Support Facilitator

Hope Services; San Jose (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) Retirement

Life Insurance

Tuition Reimbursement

Scholarship Program

Paid vacation and sick time

Job summary

Hope Services, Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs, seeks a Community Support Facilitator for our San Jose program. The role supports consumers in community settings per their plans and coordinates with staff to promote inclusion.

The position offers outstanding benefits, including medical/dental/vision, retirement, tuition reimbursement, generous leave, and a pay rate of $22.53 per hour.

Qualifications

• High school diploma or GED required plus two years of related experience.
• Possession of a valid California driver’s license and clean driving record.
• CPR and First Aid certification or willingness to obtain.

Responsibilities

• Provide group and/or individual support in the community as identified in the consumer’s plan.
• Develop opportunities for consumers to participate as valued members of the community.
• Facilitate activities to build relationships, skills, and experience in the community.
• Travel with and/or transport client throughout the local community.
• Advocate on behalf of consumers served.
• Complete required forms and documentation.
• Maintain professional relations with consumers and families.
• Coordinate consumer programming with Center’s activities and staff.
• Act as mandated abuse reporter.
• Perform other duties as assigned.

Skills

Driver's license

Communication

Documentation

Assistive technology

CPR/First Aid

Diversity awareness

Education

High school diploma or GED

Job description

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?

Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels..

>>>>> 2025 Winner of Mercury News Best in Silicon Valley <<<<<

>>>>> ASPIRE to Excellence CARF Accredited <<<<<

>>>>> 2024 Great Nonprofits Top-Rated Nonprofit <<<<<

>>>>> Four-star Charity Navigator <<<<<

>>>>> 2024 Candid Gold Seal of Transparency <<<<<

We are currently seeking a Community Support Facilitator for our program in San Jose.

Hope Services offers an OUTSTANDING benefits package, including Medical, Dental, Vision, 401(k) Retirement, Life Insurance, Tuition Reimbursement and a comprehensive Scholarship Program, Generous Paid Vacation and Sick Time accrual plans and more!

Pay Rate: $22.53 per hour

About the Community Support Facilitator role:

Community Support Facilitator - Purpose:

The Community Support Facilitator provides support and leadership for consumers to participate in activities and receive services in community settings. Activities and services are defined by the consumer and his or her Person Centered Plan and Individualized Personal Plan.

Community Support Facilitator - Principle Responsibilities:

• 1. Provide group and/or individual support in the community as identified in the consumer’s Individualized Personal Plan.
• 2. Develop opportunities for consumers to participate as valued and contributing members of the community. Facilitate and model interactive relationships with community members.
• 3. Facilitate and develop activities to build relationships, skills, and experience in the community. Travel with and/or transport client throughout the local community.
• 4. Develop and expand consumer participation in typical and generic community activities chosen by the consumer.
• 5. Act as advocate on behalf of consumers served.
• 6. Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation.
• 7. Maintain a professional relationship with consumers, family members and appropriate others. Represent HOPE in the community in a professional manner.
• 8. Implement behavioral intervention plan when needed to assure consumer safety and promote learning.
• 9. Coordinate consumer programming with Center’s activities, services, and staff.
• 10. Acts as a mandated abuse reporter.
• 11. Perform other duties as assigned, to assure efficiency of program services.

Community Support Facilitator - Minimum Qualifications

• The Community Support Facilitator should possess a High school diploma, GED, or equivalent, plus two years of related experience or an approved combination of experience and education.
• Possession of a valid California driver’s license and clear driving record.

Community Support Facilitator - Required knowledge, Skills and Abilities of the Community Support Facilitator role:

• 1. A belief that all people are valued members of the community.
• 2. An understanding of the principles of normalization and commitment to community integration.
• 3. Ability to work independently and cooperatively as a member of the team.
• 4. Excellent communication and documentation skills including use of computerized word program and data base.
• 5. Knowledge and understanding of alternative communication systems and assistive technology.
• 6. CPR and First Aid certification (Hope can provide necessary training, if needed).
• 7. Positive and cooperative attitude toward a consumer driven service system working with developmentally disabled adults.
• 8. Ability to be flexible with scheduling and work in a consumer driven environment
• 9. Strong interpersonal skills. Ability to work with a diverse population.

Environmental Conditions:

Extensive travel around town and in the consumer community; use of public transportation where possible; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; lifting/carrying supplies for consumer supports to and from locations, walking, standing, visual/auditory acuity while supporting consumer in the community; position is community based and in local and consumer home community, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and use of office environment; produce work on computers/office equipment.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

$21.25 - $21.25 an hour

Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us??

Visit www.hopeservices.org to find out more about us and the people we serve.

Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.