Community Support Facilitator

Hopeservices; Mountain View (CA); On-site; USD 24,151 - 34,396; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement

Life insurance

Tuition reimbursement

Scholarship program

Paid vacation

Sick time accrual

Job summary

Hope Services seeks compassionate individuals to provide group and individual support to consumers in the community. You will help participants engage in activities aligned with their plans, promoting independence and community integration.

The role requires a high school diploma or GED and a valid California driver’s license. Competitive benefits and a supportive, diverse work environment are offered.

Qualifications

• High school diploma, GED, or equivalent, plus two years of related experience or an approved combination of experience and education.
• Possession of a valid California driver’s license and clear driving record.

Responsibilities

• Provide group and/or individual support in the community as identified in the consumer’s Individualized Personal Plan.
• Develop opportunities for consumers to participate as valued and contributing members of the community.
• Facilitate and develop activities to build relationships, skills, and experience in the community.
• Travel with and/or transport client throughout the local community.
• Act as advocate on behalf of consumers served.

Skills

Interpersonal skills

Communication skills

Documentation skills

Driver's license

Flexible scheduling

Education

High school diploma or GED

Job description

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion, and belonging at all levels.

Hope Services offers an outstanding benefits package, including medical, dental, vision, 401(k) retirement, life insurance, tuition reimbursement, scholarship program, paid vacation, and sick time accrual plans.

Pay Rate: 21.25 per hour

Summary

Provides support and leadership for consumers to participate in activities and receive services in community settings. Activities and services are defined by the consumer and his or her Person Centered Plan and Individualized Personal Plan.

Essential Functions

1. Provide group and/or individual support in the community as identified in the consumer’s Individualized Personal Plan.
2. Develop opportunities for consumers to participate as valued and contributing members of the community. Facilitate and model interactive relationships with community members.
3. Facilitate and develop activities to build relationships, skills, and experience in the community. Travel with and/or transport client throughout the local community.
4. Develop and expand consumer participation in typical and generic community activities chosen by the consumer.
5. Act as advocate on behalf of consumers served.
6. Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation.
7. Maintain a professional relationship with consumers, family members and appropriate others. Represent HOPE in the community in a professional manner.
8. Implement behavioral intervention plan when needed to assure consumer safety and promote learning.
9. Coordinate consumer programming with Center’s activities, services, and staff.
10. Act as a mandated abuse reporter.
11. Perform other duties as assigned, to assure efficiency of program services.

Qualifications Required

High school diploma, GED, or equivalent, plus two years of related experience or an approved combination of experience and education. Possession of a valid California driver’s license and clear driving record.

Knowledge, Skills and Abilities

1. A belief that all people are valued members of the community.
2. An understanding of the principles of normalization and commitment to community integration.
3. Ability to work independently and cooperatively as a member of the team.
4. Excellent communication and documentation skills including use of computerized word program and database.
5. Knowledge and understanding of alternative communication systems and assistive technology.
6. CPR and First Aid certification (Hope can provide necessary training, if needed).
7. Positive and cooperative attitude toward a consumer driven service system working with developmentally disabled adults.
8. Ability to be flexible with scheduling and work in a consumer driven environment.
9. Strong interpersonal skills. Ability to work with a diverse population.

Environmental Conditions

Extensive travel around town and in the consumer community; use of public transportation where possible; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; lifting and carrying supplies for consumer supports to and from locations, walking, standing, visual and auditory acuity while supporting consumer in the community; position is community based and in local and consumer home community, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and use of office environment; produce work on computers and office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer Statement

Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, respecting race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.