Community Support Coach — Residence Program

RITI; Richmond (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Faison Center in Richmond, VA is seeking a Community Support Coach to teach skills and behaviors that maximize independence in daily living for a small caseload of individuals with developmental disabilities in community settings. The role supports the center’s TEAM values—Together, Excellence, Accountability, and Mission-driven.

You will implement person-centered plans, document progress, and assist with health, safety, and transportation as needed.

Qualifications

• High school degree or equivalent.
• Bachelor’s degree preferred.
• Valid Driver's License.
• Experience with individuals with disabilities preferred.
• CPR/First Aid certification or ability to be certified.

Responsibilities

• Teach skills in activities of daily living to increase independence.
• Assist in reducing maladaptive behaviors using approved procedures.
• Maintain health, hygiene, and grooming through instruction and care.
• Provide active treatment and plan community access activities.
• Transport clients to community activities as needed.

Skills

Direct Care

Documentation

Transportation

First Aid

Education

High school diploma

CPR/First Aid certification

Driver's license

Tools

CPR/First Aid Certification

Job description

Description

Position Title: Community Support Coach

Department: Adult Residence

Reports to: Program Manager

Status: Full-time, non-exempt

Available Shifts: Sunday - Thursday: 12:00 PM - 8:00 PM

Summary

This position teaches skills and behaviors to maximize independence in activities of daily living for a small caseload of individuals who have severe developmental disabilities and other special needs in a variety of community settings. The Community Support Coach demonstrates commitment to The Faison Center’s TEAM values—Together, Excellence, Accountability, and Mission-driven.

Essential Functions

Direct Service

• Assists persons served to increase their independence and to exercise their rights by teaching skills in various activities of daily living (self-care, care of the household, communication, leisure, etc.) according to formal plans and as natural teaching opportunities arise, using informal teaching techniques/procedures.
• Assists persons served to reduce maladaptive behaviors and to learn appropriate replacement behaviors by implementing approved behavior management procedures, according to formal plans and as natural teaching opportunities arise.
• Assists in maintaining the health, hygiene and grooming of persons served by teaching new skills, implementing first aid as needed, health care and hygiene techniques according to instructions or plans and, if properly certified, by administering medications according to stated policies and procedures.
• Provides active treatment by continually engaging persons served in age-appropriate, functional activities, planning and implementing community access activities, and implementing programs to achieve ISP outcomes.
• Transports clients served as needed to community activities, following Faison vehicle training and using Faison-provided vehicles.

Administrative Activities

• Documents care/assistance provided, behavior management and teaching techniques implemented and compliance with various health and active treatment standards through accurate and timely completion of progress notes, checklists, records, schedules, and billing information if applicable.
• Completes quarterly reports for all clients served, as assigned by supervisor.
• Maintains compliance with applicable federal and state regulations, and Faison policies and procedures. If assigned, serves as the Qualified Intellectual Disabilities Professional and liaison for all matters affecting persons on caseload during program evaluation and regulatory reviews.
• Accesses resources appropriately to ensure the health and safety of individuals served.
• Participates in the planning process by attending staff and team meetings and ISP sessions.
• Assists with training new staff members as directed by supervisor.
• Attends assigned trainings and implements procedures as outlined in trainings or in training materials; completes all assignments related to assigned trainings.
• Serves as the Staff in Charge, as needed and delegated by supervisor, Director or VP. Responsibilities of the staff in charge include: ensure notification of relevant parties if a significant incidence occurs; ensure appropriate caseloads are maintained; orienting substitutes; ensure implementation of daily schedules; ensure appropriate documentation is maintained; ensure medications for all individuals are administered at appropriate times and maintaining knowledge of the whereabouts of all clients and staff when out in the community.

Requirements

Education and Experience

• High school degree or equivalent required.
• Bachelor’s degree in a related field preferred.
• Valid Driver's License
• Previous experience working with individuals with disabilities preferred.
• Certification or able to be certified in CPR/First Aid.
• Able to operate a motor vehicle with proof of valid driver’s license and an ability to qualify for as a driver under Faison insurance guidelines.

Physical Requirements

• Must be able to lift up to 50 pounds while keeping back straight.
• Bend all joints fluently.
• Move in and out of and maintain a kneeling position for up to five minutes.
• Reach in all directions.
• Grasp using both hands.
• Move quickly in both confined and open spaces to avoid safety issues.
• Run in order to retrieve an individual who is moving quickly away from staff.
• Maintain balance while lowering to a half squat position.
• Ability hear, see, and speak.

Additional Notes

• This job description is subject to change at any time at the discretion of The Faison Center.
• The Faison Center is an Equal Opportunity Employer.