Community Support Associate (CSA) - Full Time

Wellspring; Louisville (KY); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental & vision

HRA

FSA

EAP

401(k) match

PTO

Holidays

Mileage reimbursement

Company vehicle

Job summary

Wellspring is seeking a full-time Community Support Associate to provide one-on-one skill building with clients in the home or community, including skills training, cueing, or supervision as identified in the client’s individualized treatment plan, medication adherence and recognizing symptoms and side effects, non-clinical but therapeutic behavioral intervention, support, and skills training, assistance in accessing and utilizing community resources, emotion regulation skills, crisis coping

Qualifications

• 1 year of full-time experience working with individuals receiving behavioral health services.
• Experience providing community-based behavioral health support or psychosocial rehabilitation is a plus.
• A valid driver’s license and reliable vehicle are required for home visits.

Responsibilities

• Provide one-on-one skill building with clients in home or community settings.
• Deliver skills training, cueing, or supervision as identified in treatment plans.
• Assist with medication adherence, recognizing symptoms and side effects, and crisis coping skills.

Skills

Behavioral health support

Life-skills training

Client transport

Crisis coping skills

Education

High school diploma

Job description

Agency Overview

Since 1982 Wellspring has championed mental health recovery in Louisville. Serving some of the most vulnerable people in our community, Wellspring is a pillar of hope. We support adults in building healthy & hopeful lives through behavioral health, housing, & employment services. We believe recovery is possible for all people with psychiatric disabilities. Wellspring’s recovery‑oriented programming incorporates person‑centered care & utilizes a multi‑disciplinary approach. We provide high quality housing assuring opportunities for community integration that enhances our neighborhoods. Wellspring’s success depends on our highly qualified and dedicated staff. We hire individuals who are committed to excellent service to our clients, to each other, and to the community. We value Diversity, Equity, & Inclusion and encourage all people to apply!

What Our Employees Love About Working At Wellspring...

Wellspring Community Support Associate (CSA) Summary: Wellspring is hiring a full‑time Community Support Associate to provide one‑on‑one skill building with clients in the home or community to include: skills training, cueing, or supervision as identified in the client’s individualized treatment plan, medication adherence and recognizing symptoms and side effects, non‑clinical but therapeutic behavioral intervention, support, and skills training, assistance in accessing and utilizing community resources, emotion regulation skills, crisis coping skills, and developing and enhancing interpersonal skills.

Salary

$15 - $18 per hour

Position Details

Full‑time; Monday - Friday, working hours are flexible between 9:00 AM - 7:00 PM. Occasional weekend work may be required: Saturday and/or Sunday; working hours are 9:00 AM - 12:00 PM or 5:00 PM - 8:00 PM.

Experience And Skills Requirements

• Have one (1) year of full‑time experience working with individuals who receive services for treatment of a mental health disorder or co‑occurring disorder.
• The ideal candidate will have experience providing community‑based behavioral health support, psychiatric rehabilitation, supportive housing services, case management support, and/or hands‑on life‑skills training.
• A valid driver's license and personal vehicle are required for this position as the Community Support Associate will conduct home visits and transport clients.

Education Requirements

• A high school degree or equivalent is required.

Training Requirements

• Must successfully complete a Kentucky Department for Behavioral Health, Developmental and Intellectual Disabilities‑approved Communicate Support Associate training curriculum within 6 months of hire. The curriculum includes a minimum of 10 clock hours of instruction in: principles of recovery and resilience, principles of psychiatric rehabilitation, effective listening and communication, diagnosis and medication management of mental health or co‑occurring disorders, and crisis coping skills.
• Must complete at least 6 hours of application continuing education or training annually following completion of the initial CSA training.

Conditions of Employment

• This position requires a criminal background check, clearances of state and federal background checks, multiple abuse/sex offender registries, and clearance of exclusion lists prior to employment.
• Offers of employment are contingent upon successfully passing a pre‑employment drug screening. This position is a part of an annual, random drug‑testing program.

Benefits That Support You (Not Just Your Job)

At Wellspring, we know you can’t take care of others if you’re not supported yourself. That’s why we offer a benefits package designed to protect your health, support your life outside of work, and give you the freedom to focus on what matters most: helping people recover and thrive.

The Benefit That's Hard To Find

One of the biggest reasons our employees stay at Wellspring is something harder to list on a benefits sheet: you can actually make and see your impact here. We pride ourselves in being large enough to make a difference and small enough that your voice matters. Being a mission‑driven nonprofit with a collaborative culture, employees have the ability to:

• Work autonomously
• Advocate for clients
• Implement ideas quickly by working closely with those who can make fast decisions
• Focus on care rather than bureaucracy

Health

• Medical insurance with employer contributions
• Dental and vision coverage fully paid for employees (single premium only)
• Health Reimbursement Arrangement (HRA) to help offset medical expenses
• Flexible Spending Accounts (FSA) for healthcare and dependent care
• Employee Assistance Program (EAP) for confidential support and resources

Financial Security

• 401(k) with 100% employer match up to 4%
• Employer‑paid basic and voluntary life insurance/AD&DD for employee (employee‑paid spouse and children options available)
• Employer‑paid short‑term and long‑term disability coverage

Time to Recharge

• Generous paid time off (PTO) starting after 90 days of employment
• 9 paid holidays

Support for the Work You Do

• Free access to courses that offer continuing education credits to help maintain licensure
• Mileage reimbursement for work‑related travel
• Collaborative culture where staff ideas are heard and can quickly translate into improvements
• Free downtown parking
• Use of company vehicle, if available