Community Support Advocate & Appointment Navigator

DeKalb Health; Buffalo (NY); On-site; USD 49,594,000 - 55,104,000; Full time

Job summary

Community Services for Every1 provides education, training, assistance and advocacy to people within the Alternatives to Incarceration (ATI). The role involves scheduling appointments, facilitating access to medical, educational, court and financial services, and handling administrative duties to support ATI program delivery.

Responsibilities include coordinating initial and follow-up services, assisting clients at appointments, transporting clients as needed, and maintaining case records with

Qualifications

• High School Diploma/GED required.
• Knowledge of developmental disabilities and service planning.
• Good oral and written communication skills and basic computer skills.
• Must be able to read and write case notes and understand written directions.
• CPR/First Aid certification required.
• SCIP training certification may be required.

Responsibilities

• Schedules initial and follow-up appointments for supports and services.
• Provides assistance and advocacy during appointments for requested services.
• Assists with court mandated services.
• Arranges transportation and accompanies individuals to appointments.
• Maintains required records and case notes in compliance with funding requirements.
• Follows mandated reporting guidelines.
• Participates in staff meetings and trainings.

Skills

CPR/First Aid

Verbal/Written communication

Reading/Writing case notes

Education

High School Diploma/GED

Job description

Community Services for Every1 provides education, training, assistance and advocacy to people within the Alternatives to Incarceration (ATI). The role involves scheduling appointments, facilitating access to medical, educational, court and financial services, and handling administrative duties to support ATI program delivery.

Responsibilities include coordinating initial and follow-up services, assisting clients at appointments, transporting clients as needed, and maintaining case records with