COMMUNITY SUPERVISION OFFICER I

State of Arkansas; Little Rock (AR); On-site; USD 51,000 - 75,000; Full time

Job summary

State of Arkansas is seeking an entry-level Community Supervision Officer I to supervise offenders on probation or parole, perform risk assessments, and support reintegration into the community.

You will manage low- to moderate-risk caseloads, conduct visits, coordinate with law enforcement and service providers, and prepare court reports using case management software.

Qualifications

• Bachelor’s degree in criminal justice, public administration, psychology, social work, or related field.
• Two years of social services, human services, corrections, or law enforcement experience.
• Must possess a Valid Driver’s License and be certifiable as a specialized police officer after one year of employment.

Responsibilities

• Supervise a caseload of low- to moderate-risk probationers and parolees.
• Conduct routine office visits, home visits, and employment verifications.
• Develop individualized case plans addressing risks, needs, and goals for rehabilitation.
• Monitor compliance with court-ordered conditions and conduct screenings.
• Investigate and document violations of probation or parole conditions.
• Coordinate with law enforcement, courts, and service providers for supervision.
• Prepare reports for court proceedings and interagency meetings.
• Maintain accurate records and use case management software.

Skills

ICAOS knowledge

ICOTS case management

Interstate transfer procedures

Arkansas vs other state requirements

ICOTS deadlines communications

ICOTS training

Education

Bachelor’s degree in criminal justice, public administration, psychology, social work, or related field

Tools

Case management software

Job description

Position Number: 22175648
County: Pulaski
Posting End Date: 9/28/2026 Anticipated Starting Salary: $50,844.98 Location: DOC Headquarters – North Little Rock Working Title: Interstate Compact Offender Tracking System (ICOTS) Community Supervision Officer.

Preferred Qualifications

• Working knowledge of the Interstate Compact for Adult Offender Supervision (ICAOS) and its rules.
• Demonstrated ability to navigate and accurately maintain cases in ICOTS.
• Knowledge of interstate transfer procedures, including transfer requests, investigations, acceptance/denial processes, reporting requirements, violations, modifications, progress reports, and case closures.
• Understanding of the distinction between Arkansas supervision requirements and the requirements applicable to individuals supervised through another state.
• Ability to recognize and appropriately address ICOTS deadlines and required communications between sending and receiving states.
• Completion of required Arkansas ICOTS training and willingness to maintain continuing ICOTS training. Arkansas policy requires ICOTS users to meet training requirements established by the Deputy Compact Administrator and to manage transfer cases according to ICAOS rules.

Position Information Job Series: Community Law Enforcement — Career Path Classification: Community Supervision Officer I Class Code: SCL02P Pay Grade: LES02 Salary Range: $50,845 – $75,251

Job Summary

The Community Supervision Officer I is an entry-level position responsible for supervising offenders on probation or parole, ensuring compliance with court-ordered conditions, and supporting successful reintegration into the community. This role focuses on case management, risk assessment, and public safety enforcement, while fostering accountability and rehabilitation for supervised individuals.

Primary Responsibilities

Supervise a caseload of low- to moderate-risk probationers and parolees, ensuring adherence to supervision requirements. Conduct routine office visits, home visits, and employment verifications. Develop individualized case plans that address risks, needs, and goals for successful rehabilitation. Monitor compliance with court-ordered conditions, such as employment, treatment programs, and community service. Perform random drug and alcohol screenings and report results. Investigate and document violations of probation or parole conditions. Assist with the preparation of violation reports and recommendations for corrective action. Notify law enforcement or courts when necessary for arrests and revocations. Work with law enforcement, attorneys, treatment providers, and courts to coordinate offender supervision. Refer individuals to vocational programs, educational services, and mental health resources. Participate in community safety initiatives, crime prevention efforts, and offender reentry programs. Maintain accurate records, case notes, and supervision reports. Use case management software to track offender progress and risk levels. Prepare reports for court proceedings, parole board reviews, and interagency meetings.

Knowledge And Skills

Understanding of probation, parole, and case management principles. Ability to assess offender risk factors and apply supervision strategies. Basic knowledge of criminal justice procedures, laws, and regulations. Strong verbal and written communication skills to interact with offenders, courts, and stakeholders. Ability to de-escalate conflicts, negotiate compliance, and provide guidance. Compassionate but firm approach to holding individuals accountable while promoting rehabilitation. Ability to prioritize multiple cases, meet deadlines, and maintain detailed records. Proficiency in case management software, word processing, and reporting tools. Strong attention to detail for accurate documentation and compliance tracking.

Minimum Qualifications

A bachelor’s degree in criminal justice, public administration, psychology, social work, or related field is required, OR

Two years of social services, human services, corrections, or law enforcement experience.

Licensure/Certifications

Possess a Valid Driver’s License.

Must be able to be certified as a specialized police officer by the Arkansas Law Enforcement Standard Commission as established by ACA 12-9-106 at one year of employment. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.