Community Solution Advisor

World Food Programme; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Inclusive environment

Professional development programs

Internal mobility opportunities

Global offices exposure

Competitive compensation package

Job summary

World Food Programme (WFP) seeks a senior advisory leader to oversee the strategic direction of the Logistics Cluster digital ecosystem, ensuring it remains at the forefront of digital information management in humanitarian response. The successful candidate will combine field realism with deep knowledge of complex digital systems and a record of delivering practical outcomes.

In collaboration with management, CSL and TEC, you will define the digital roadmap, build capacity in CSL staff, and

Qualifications

• Advanced University degree in a relevant field (incl. Complexity Management, Physics, Network and System Analytics, or related area).
• Minimum 8 years of international humanitarian experience with strong operational coordination, information coordination, product/project management or similar.
• Experience working with multi-stakeholder coordination environments and exposure to Inter‑Agency Standing Committee Cluster approach.
• Experience in information management, data analysis, software design, programming, and product management.
• Direct exposure to software development and UX/UI optimization is important.
• Experience with international coordination systems and communications/marketing would be an advantage.

Responsibilities

• Advise GLC management on the best direction for digital advancement considering operational needs and security risks.
• Lead the GLC digital roadmap elaboration with CSL to detail outcomes, timelines, and resources.
• Identify opportunities and risks to improve information management and access for partners at the operational level.
• Provide framework and support for back-office requirements enabling seamless user interaction with GLC digital tools.
• Ensure alignment with TEC requirements including data protection and security.
• Represent the GLC's digital ecosystem in external fora as needed.
• Support CSL staff capacity building through workshops and onboarding.

Skills

Analytics

Coordination

Intercultural communication

Written communication

Deadline management

Education

Advanced university degree in a relevant field

Tools

Software development

UX/UI optimization

Job description

DEADLINE FOR APPLICATIONS

29 November 2026-23:59-GMT+01:00 Central European Time (Rome)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of extreme weather shocks.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

The World Food Programme (WFP) is the United Nations frontline humanitarian agency addressing hunger and malnutrition worldwide. Due to its expertise in the field of humanitarian logistics, WFP was chosen to be the lead agency for the Logistics Cluster and maintains a Global Logistics Cluster (GLC) support unit hosted by the Supply Division in WFP Headquarters in Rome.

Comprised of a diverse, multi-skilled group of logisticians, the Logistics Cluster is mandated by the Inter-Agency Standing Committee (IASC) to complement and co-ordinate the logistics capabilities of co-operating humanitarian agencies during large-scale complex emergencies and natural disasters. The GLC is also tasked with the development of new tools and resources to benefit emergency humanitarian response operations, including digital tools. Thus the GLC maintains a cutting edge digital ecosystem to aggregate, analyse, and disseminate crucial response information to enable humanitarian logistics and leaders to make better and faster decisions, enabling improved humanitarian response.

Position Summary

Supporting the Global Logistics Cluster management, this Advisory role will oversee the strategic direction of the Logistics Cluster digital ecosystem, ensuring the Global Logistics Cluster remains at the frontier of digital information management in humanitarian response. The successful candidate will understand the history and mandate of the Logistics Cluster, and have significant understanding of field realisties as well as complex digital systems, while also seeking space for fresh approaches to old challenges.

ACCOUNTABILITIES/RESPONSIBILITIES:

1. Advise GLC management - and other WFP management and leadership as required - on the best direction to follow in digital advancement, taking into account operational needs, technological advancements, resource constraints, and security risks.
2. Lead the elaboration of the GLC digital roadmap, working with management and the GLC Community Solutions team (CSL) to detail outcomes, timelines, and resources required; revisiting the roadmap against acheivements and making course corrections at minimum every quarter.
3. Advise management and CSL team on key areas of opportunity and risk, highlighting areas where breaking new ground could create improvements in information management, sharing, or access by partners at the operational level.
4. Provide the framework for, and support the CSL team to implement necessary ‘back office’ requirements that enable seamless user interaction with the GLC digital tools.
5. Work with TEC and the CSL team to ensure alignment with WFP TEC requirements, including data protection and security as well as TEC administrative procedures.
6. Engage in external fora as requested by management, representing the GLC’s digital ecosystem and overarching aims as necessary.
7. Support line management with capacity building of CSL staff and other GLC staff as needed, including - but not limited to - leading workshops, providing material for training, assisting with onboarding or discussions on the application and use of the digital tools.

DELIVERABLES AT THE END OF THE CONTRACT:

as per above mentioned

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

Advanced University degree in relevant field (incl. Complexity Management, Physics, Network and System Analytics, Complex Information Network Analytics and Design or another closely related field)

Experience:

The post holder will be an individual with significant operational experience, a solid background of people and project management, combined with understanding of the professional competencies needed to move the Community Solutions agenda forward, including a strong academic background ideally related to complex systems, data analytics and network design. Strong academic background in studying and analysing complex systems, information networks, information technology or agent-based modelling

Minimum 8 years work experience, including international experience in humanitarian emergencies, with strong operational experience in multi-stakeholder coordination environments, assessments, and information coordination, service provision, product management, product development, project management, R&D or similar.

Working experience in preparedness/DRR and capacity building, information management and data analysis, software design, programming, and product management,

Direct exposure to software development and UXUI optimisation is important.

Experience in working with international coordination systems as well as exposure to the Inter Agency Standing Committee Cluster approach.

Working experience in communications, PI and marketing would be an advantage

Knowledge & Skills:

Excellent understanding of data analytics, data processing, ICT skills, and programming/software development.

Very strong abilities to coordinate with colleagues from different units, branches and organisations in an open and engaging environment are essential to this role.

Intercultural, interpersonal skills and good writing skills are essential, with the ability to lead large cross-cultural group exercises.

Level of communication suitable to build and maintain relationships with high-level officials, government counterparts and private sector leadership.

Ability to meet tight deadlines and work under pressure with minimum supervision and as part of a team.

Languages:

Verbal and written fluency in English (C1); French, Spanish and/or Arabic language skills (B2 level) is desirable

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: [e-mail]

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.